Operations Manager

Operations Manager

LaserShip is an e-commerce parcel carrier that provides delivery solutions for shippers that desire reduced transit times and increased flexibility within their supply chain. Founded in 1986, LaserShip has evolved into the leading provider of same-day and next-day delivery services for e-commerce and product- supply businesses, including five of the largest e-retailers in the U.S.

Location: 1816 B West Pointe Dr. Charlotte NC 28214

Pay: $60,000/ Annual

Shift: 7:00PM - End of Shift, 5 Days weekly

Job Description:

We are seeking a full time Operations Manager to assist in leading delivery/distribution operations in a fast-paced warehouse environment. Specifically, the incumbent will ensure:

• Delivering in a timely and accurate manner packages to recipients

• Monitoring, verifying, communicating responding to and acting upon the information generated from packages out for delivery as well as responding in a timely manner to requests for information or inquiries from internal and external sources;

• Following up on service issues, finding solutions and achieving resolution, closing out delivery day

• Building an operation that is capable of exceeding KPI’s, increasing volume and producing a profit

• Sustaining LaserShip’s culture through actively developing people, delegating work, communicating fundamentals and monitoring performance as well as motivating, recognizing and rewarding individuals and teams

• Establishing professional relationships and channels of communication with Independent Contractors that promote and support the goals of the business

• Implementing standard processes and procedures

In addition to a robust skill set that includes the ability to work independently, problem solve and communicate effectively, the ideal candidate will possess:

• 2 years related management experience, preferably in a logistics environment

• Ability to lead others

• Effective at meeting deadlines

• Experience with hiring, training, motivating, disciplining and completing performance evaluations for employees

• Strong computer skills, with emphasis on MS Office

• Bilingual in English and Spanish a plus

• BA/BS in business or related discipline (Preferred)

• Strong Distribution Background is a plus

This is an excellent opportunity for a front-line manager or recent college grad to join an organization that is experiencing tremendous growth.

Our Industry Leading Benefits Package Includes:

• Medical, Dental, and Vision insurance
• 401(k) with company match
• Flexible Spending Account
• Commuter benefits
• Safe and clean work environment
• Paid Time Off that begins accruing on your first day
• Much more!

LaserShip, Inc. dba OnTrac Final Mile is an equal opportunity employer