Address
Form of workAbout The Role
The Associate Manager, Operations is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency. This position will work Onsite at our office in Greensboro, North Carolina and interviews will be conducted Onsite at this location as well.
What the Candidate Will Do
- Provide leadership, management, coaching, training and support to a team and execute all other responsibilities
- Monitor and hold team accountable for all key job functions
- Proactively identify and communicate issues, propose and implement solutions for continuous improvement in regard to processes, cost, service, and profitability
- Manage carrier communication and performance including balancing cost and service level
- Conflict resolution and problem solving
- Develop and distribute customer reports and internal performance management reports
- TMS updates and maintain data integrity
- Deliver cost savings / cost containment to customer and/or Uber Freight
- Retain overall ownership of assigned areas of responsibility
- Onboarding of new customers and/or services with existing accounts
- Management of resource and planning for operations success
- Ensure that financial discrepancies are being actively worked for root cause identification and resolution
Basic Qualifications
- High school diploma or GED equivalent
- Minimum 2 years of Transportation, Logistics or 3PL experience
- Minimum 1 year of People Leadership Experience
Preferred Qualifications
- Bachelor’s degree in Transportation Logistics or Supply Chain Management
- Process improvement and/or Lean Six Sigma certification
- Intermediate proficiency within Microsoft Office Suite
About Uber Freight
Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements
