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Form of workOperations Manager
We are looking for a person who is driven for greatness, extremely organized, and willing to be adaptable in the face of change. The Operations Manager will oversee the day-to-day maintenance/service operations of our properties, ensuring that all buildings, equipment, and appliances are functioning properly while driving the team to deliver an unparalleled experience with speed. This position reports to the Director of Operations and requires a proactive and detail-oriented individual who is committed to delivering exceptional service to our residents.This is a great opportunity to gain an understanding of the inner workings of property management, the operations behind real estate investing, and to work in one of the fastest-growing companies in the state!
Role: Operations Manager
Reports to: Operations Director
Compensation: TBD, based on experience
Location: Office is in Kaukauna – requires some in-state travel (Green Bay to Madison and Milwaukee) during work hours. Occasional overnight travel
Benefits: Health, Dental, Vision, Short Term Disability, Accident, and Life Insurance. Paid Time Off. Company Events. Flexible Monday - Friday Work Schedule. Hands-on Job Training. Free Coaching and Development in Personal Finance and Real Estate Investing after Probationary Period. And the Incredible Feeling of Fulfillment from Making a Difference in the Life of Others While Achieving Your Dreams and Goals.
What you have already achieved: (Requirements)
- Two years experience of leading a team to achieve outstanding results
- An efficient time manager who has the ability to prioritize their day, week and month
- Good working knowledge of generally used software/computer packages such as Google Suite, Microsoft Office (including Excel)
- Excellent interpersonal and written communication skills.
- Ability to use critical thinking, problem solving and good judgment
- Analytical and multitasking skills
- An efficient time manager who has the ability to prioritize and complete a number of tasks throughout the day
What you are great at: (Responsibilities)
- Own implementation and Execution of the Company’s Vision and Objectives
- Lead the execution of KPIs (Key Performance Indicators)
- Lead service operations through the organization
- Active role in leveraging technology and systems to drive productivity
- Conduct 1 on 1 meetings & performance evaluations with all direct reports
- Walk, talk and live the Focus culture and recognize team members based on the culture
- Recruiting/hiring/termination of Team Members
- High-level resident and team members issues and concerns
- Motivating and Leading a team to achieve outstanding results
- Staying updated on industry best practices and implementing new tools and technologies to enhance maintenance operations.
- Enhance the skills and capabilities of service/maintenance staff, fostering a culture of continuous learning and professional development.
- Training and supervising service technician (maintenance) staff to ensure high-quality workmanship and adherence to safety protocols.
- Building and maintaining relationships with contractors, vendors, and suppliers to obtain competitive pricing and quality service.
- Demonstrate the ability to lead remotely, effectively managing and coordinating service/maintenance activities across multiple properties or locations.
- Foster a cohesive and supportive work environment focused on meeting residents' needs with speed and excellence.
Who you will work with :
- A motivated top-level Leadership team
- A CEO/Founder that is an experienced and strategic entrepreneur
- 100+ high energy, positive, incredible team members
- A team of service technicians who are dedicated to delivering workclass and prompt service
What you're motivated by:
- A fast paced work environment. Our company has grown exponentially and the right candidate needs to have the ability to adapt to changing processes, procedures and goal expectations.
- An amazing team and culture that trusts each other, communicates effectively and is committed to reaching company goals and objectives.
- Work place and role autonomy. Having a voice in the progression of your role and creating efficient processes.
- A culture focused on developing and investing in team members - coaching, training, and supporting each other. We are focused on developing and growing people.
We are looking for ROCK STARS to join our team. Are you driven for greatness? If so, we may be a perfect match! If you feel that you have the drive, knowledge, skills, and experience to truly be successful in this role, we want to hear from you today!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
