Operations Manager

Job Summary: The Operations Manager will work closely with the CEO, department heads, and a series of related companies spanning separate business units. This role focuses on ensuring seamless operations both within the office and in the field. Acting as a bridge, the Operations Manager will close operational gaps, enhance workflow efficiency, and assist the CEO in day-to-day operations.

Objectives of this role

● Collaborate with senior management in the development of performance goals and long-term operational plans

● Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration

● Set strategic goals for operational efficiency and increased productivity

● Work with our managers in the development of financial and budgetary plans

● Analyze current operational processes and performance, recommending solutions for improvement where necessary

● Perform other tasks as assigned by senior management

● Oversee company personnel and provide management oversight

Responsibilities:

● Collaborate directly with the CEO in day-to-day operations.

● Work with several related companies and its key stakeholders

● Engage actively with departmental leads to ensure alignment in operational goals, resulting in holistic company synchronization.

● Review, formulate, and finalize proposals and contracts, ensuring alignment with company objectives and client needs.

● Spearhead efficient management of operations, including field operations, recruitment, and administrative tasks.

● Optimize processes to foster efficiency and scalability, laying a foundation for rapid growth.

● Oversee software implementation, research, and identification to best fit the company's needs and ensure it's rolled out effectively across all departments.

● Research and identify software that best fits the company's needs.

● Oversee the software's implementation and integration across all departments to enhance operational efficiency.

● Periodically evaluate and refine operational processes, identifying areas for improvement.

● Foster a culture of continuous improvement and innovation.

● Work with a series of related companies and key stakeholders across separate business units.

● Address concerns from internal stakeholders, clients, partners, or team members swiftly.

● Facilitate open channels of communication, ensuring all stakeholder needs are not just met, but exceeded.

● Cultivate a collaborative environment within the operations team, promoting teamwork and collective growth.

● Handle recruitment for roles and assess team manpower needs.

● Set, monitor, and report pivotal operational metrics in line with broader company objectives.

● Collaborate with senior leadership to outline operational objectives and KPIs, aiming to consistently meet or surpass these benchmarks.

● Ensure meticulous management of operational budgets, aligning expenditures with projections.

● Actively seek cost-saving opportunities to ensure financial efficiency.

Qualifications:

● Bachelor's degree in Business Administration, Operations Management, or a related field. A Master’s degree is a plus.

● Minimum of 5 and preferably 10 years of experience in operations management or a similar role.

● Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management

● Masterful organizational, communication, and leadership skills, backed by previous professional success

● Demonstrated ability to oversee and manage operational processes, teams, and budgets.

● Strong analytical, problem-solving, and decision-making skills.

● Exceptional interpersonal and communication skills.

● Proficiency in relevant software tools and platforms.

Our Ideal Candidate:

● Adapts seamlessly to a high-pressure environment, juggling multiple tasks efficiently.

● Superior negotiation skills for both internal and external purposes

● Strong working knowledge of data analysis and performance metrics, using business management software

● Is proactive, forward-thinking, and always a step ahead in anticipating challenges.

● Displays unwavering commitment to excellence and is driven to surpass set standards.

● Collaborates effectively across teams and communicates with clarity and purpose.

Job Type: Full-time

Pay: $90,000.00 - $105,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Lutz, FL 33548: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person