Operations Manager

PURPOSE OF JOB:

To Run Transload Operation and oversee all aspects of the physical cargo receiving, storage, and shipping activities.

KINTETSU WORLD EXPRESS (U.S.A.), INC. SUMMARY OF BENEFITS

Medical Plan including Prescription

• Eligible for medical coverage on the 1st month following one (1) month of employment.
• CIGNA is the current provider, offering 3 plans.

Dental Plan

• Eligible for dental coverage on the 1st month following one (1) month of employment. 
• CIGNA is the current provider, offering 2 plans.

Vision Care

• Eligible for vision coverage on the 1st month following one (1) month of employment.
• VSP Vision Care is the current provider, offering 1 plan.

Flexible Spending Account (FSA)

• Medical Flexible Spending Account
• Dependent Care Flexible Spending Account
• Limited Purpose Flexible Spending Account

Health Savings Account (HSA)

• Health Savings Account when enrolled in Cigna High Deductible Health Plan (HDHP)

Life Insurance

• Life insurance (1½ times annual salary up to a maximum benefit of $50,000);
• Supplemental life insurance (at the expense of the employee);
• Long term disability (LTD) coverage;
• Accidental death and dismemberment (AD&D) coverage

Paid Time Off (PTO)

• PTO begins to accrue for eligible new hires on their first day of employment with the Company, subject to the accrual cap.

Paid Holidays

• Newly hired employees are entitled to all mandatory and optional/shift holidays that remain for the calendar year.  A newly hired employee who begins employment after January 1 of the calendar year is not entitled to more than ten (12) paid holidays for that calendar year.

Retirement Plan

• 401(k) Plan (current employer match .50 cents for each employee dollar) subject to the current vesting schedule.

Student Loan Assistance

• Eligible for student loan assistance after three (3) months of continuous employment, pending verification.
• Company monthly contribution of $437.50, not to exceed an annual contribution of $5,250.00.
• Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.

Tuition Reimbursement

• Eligibility for Tuition Reimbursement is three (3) months of continuous employment.
• Reimbursement is limited to $5,250.00 per employee per calendar year.
• Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.

Wellness Day

• Eligible for one (1) Wellness Day for an annual physical exam per year subject to submission of required documentation. 

Voluntary Benefits

• Hospital Indemnity Insurance
• Accident Insurance
• Critical Illness Insurance
• Commuter Benefits – Parking and Transit

This summary is provided for informational purposes only.  Plan details are subject to change.  Once employed with Kintetsu World Express (U.S.A.), Inc. plan details and enrollment forms will be provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare the work week plan of operations in advance for each week
• Process and monitor truck pick up, delivery and transload schedule (tracking/checking/confirming inbound truck loads)
• Create and manage transload schedules
• Process and monitor ocean carrier (monitoring vessel movements and port congestion, selecting the most suitable vessel schedule for each week’s shipments and requesting cutoff extension as needed)
• Oversee and manage staff conducting the following tasks:
• Pre-check empty containers and address discrepancies to ocean carrier; request replacement as needed
• Inspect cargo/Perishable temperature food integrity process (identifying abnormalities, documentation, and reporting discrepancies to customers)
• Monitor loading process, confirm on board, track, trouble shoot and communicate related operational issues to vendors and customers
• Billing and accounting tasks including offshore / 3rd party billing, AP/AR
• Process necessary data correction
• Customer service for both existing and potential accounts
• Develop new business and analyze current client’s logistical problems and produce innovative solutions
• Address customer complaints, investigate root cause for product issues at origin or upon arrival at destination
• Host customer visits as necessary
• Additional tasks may be added as necessary

BASIC QUALIFICATIONS & REQUIREMENTS:

List any required educational attainments (degrees, certificates, licenses, etc.): N/A 

List any required skills (computer, machinery, typing, etc.): Basic Microsoft Office, typing 30 wpm

List any required special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): Bilingual in English and Japanese 

List any required experience (of what type, for what duration, in what industry, etc.): 2 years logistics experience

Must be able to work in cold storage environment.

PREFERRED QUALIFICATIONS:

List any preferred educational attainments (degrees, certificates, licenses, etc.): N/A

List any preferred skills (computer, machinery, typing, etc.): Basic Microsoft Office, typing 30 wpm

List any preferred special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.):  Bilingual in English and Japanese 

List any preferred experience (of what type, for what duration, in what industry, etc.):

Comprehensive knowledge of all phases of export operations, warehouse, perishable goods and export compliance. Ability to grasp working knowledge of proprietary freight operating system in short period of time. Excellent interpersonal and leadership skills. Thorough knowledge of PC applications (Excel, Word, PowerPoint, etc). Must be able to work in cold storage environment.