Address
Form of workTitle: Operations Engineer (Levels Varies) - Plant City/Central Service Area
Company: Tampa Electric Company
State and City: Florida - Plant City
Shift: 8 Hr. X 5 Days
POSITION CONCEPT
The Operations Engineer is responsible for establishing a high standard of service to all customers by maintaining and improving the reliability of the electrical distribution system within the Service Area, and for the utilization of sound engineering practices to determine the most efficient, cost-effective engineering design to serve Customer needs.
PRIMARY DUTIES AND RESPONSIBILITIES
- Work with assigned Account Managers, Customer Experience, System Service, large commercial and industrial accounts, along with residential customers to address issues and needs to help resolve customer complaints. Assist with claim investigations as needed. Respond to customer complaints filed with the Florida Public Service Commission and all other customer complaints in allotted timeframe. 40%
- Ensure the existing electrical distribution system meets the Tampa Electric operating standards and Safe Work Practices by monitoring system performance. (10%)
- Ensure that future electrical system expansion will accommodate load growth by: communicating with System Planning about future development and load additions, having direct involvement in major load additions and projects of unusual nature such as relay service, cogeneration, etc., monitoring the Service Area construction program, meeting with customers, developers, architects, engineers, contractors, electricians, other utilities, governmental agencies and other TEC departments for job planning and coordination as required. (10%)
- Maintain circuit protection/coordination within the Service Area by: reviewing coordination of each circuit as suggested by System Reliability, coordinating new circuits & circuits that change configurations, monitoring OCR performance and implementing circuit corrective action as appropriate; providing fusing analysis and recommendations to the field technicians as needed. (10%)
- Maintain Service Area VAR flow levels. Optimize load balancing on circuits as needed. 10%
- Maintain Service Area VAR flow levels. Optimize load balancing on circuits as needed. 10%
- Provide technical assistance to System Service, Substation Operations & CSA line department. Communicate circuit priorities for the Firm Load Curtailment and Energy Delivery System Restoration Plans. Assist with prioritizing customer storm restoration. (10%)
- Maintain system reliability through installations of reliability equipment (ACR and Trip Savers). Perform line patrols and infrared equipment inspections. 10%
RELATIONSHIPS
Key Internal: ED management, all Energy Delivery departments within the Company and various other departments outside of Energy Delivery.
Key External: Customers, developers, contractors, architects, engineers, electricians, other utilities, governmental agencies, and other parties outside TEC.
QUALIFICATIONS
Education
Required: Bachelor of Science degree in Engineering from an ABET accredited university
Preferred: Bachelor of Science degree in Electrical Engineering from an ABET accredited university.
Licenses/Certifications
Required: Florida State driver’s license; Distribution Safety Course to open energized equipment
Preferred: Professional Engineer License (PE)
LEVEL: Associate Engineer
Scope of Position: Works under close supervision; receives specific and detailed instructions as to required tasks and results expected; performs a variety of routine tasks which should provide experience and familiarity with the engineering staff, methods, practices, procedures and programs of the Company; usually assumes no responsibility for direction of others
LEVEL: Engineer I
Scope of Position: Will work with more seasoned Engineer in performing more complex aspects of the job. Performs routine engineering work requiring application of standard techniques, procedures and criteria in carrying out a sequence of related engineering tasks; receives close supervision on new aspects of non-routine assignments; using prescribed methods, performs specific and limited portions of a broader assignment of an experienced engineer; may have minor responsibility for training, orientation or assigning of work to other employees; may schedule/coordinate projects with supervision and review; prepare engineering analyses, write specifications and reports as directed.
Experience
Required: Minimum of eighteen months of related Engineering work experience, or 12 months with FE; Must have experience successfully functioning within the team environment.
Preferred: More than two (2) years of direct work experience
Knowledge/Skills/Abilities (KSA)
Required:
Knowledge of standard engineering techniques, procedures and criteria; Leadership and initiative skills, troubleshooting distribution power systems, Customer service and project management skills, ability to read maps and schematics, computer skills (outage management, work management, financial management, PC, customer information systems, Microsoft Office)
Preferred:
Electrical engineering experience
LEVEL: Engineer II
Scope of Position: Independently evaluates, selects and applies standard engineering techniques, procedures and criteria using judgment in making minor adaptations and modifications; may receive assistance and/or guidance on unusual problems; may have significant role in training, orientation, assigning work; may have limited authority for performing work on an individual basis with quasi-supervisory responsibility over other employees as may be assigned; may prepare engineering analyses, specifications and reports on an independent basis.
ADDITIONAL QUALIFICATIONS
Experience
Required:
Minimum of four (4)years of related Engineering work experience, with minimum of 2 years of direct experience in Distribution Engineering; Must have experience successfully functioning within the team environment.
Preferred:
More than four (4) years of direct work experience
Knowledge/Skills/Abilities (KSA)
Required:
Sustained demonstrated sound knowledge in the engineering field with an expected or higher degree of performance; Must have demonstrated the ability to complete highly technical, complex assignments and designs with minimal direction.
Preferred:
System protection/coordination knowledge, ability to read and interpret voltage recorder graphs, line patrol and distribution engineering experience
WORKING CONDITIONS
40 hours per week with occasional overtime; Indoor and outdoor conditions
PHYSICAL DEMANDS/ REQUIREMENTS
50% Sitting; 20% Driving; 30% Standing/Walking (lifting 20 lbs)
