Operations Director - International Programs

JOB DESCRIPTION: DEPARTMENT: International Programs RESPONSIBILITIES:

• Review INPRO's financial and operations systems and processes to identify areas of improved efficiency.
• Support the development and implementation of rigorous financial management systems.
• Lead bi-annual revenue projections for the department.
• Provide financial and operations management, budgeting, compliance oversight, and reporting on contracts, cooperative agreements (CAs), and grants.
• Provide to senior management and clients timely and accurate project- and department-level financial and administrative reports, as required.
• Supervise 5-7-person operations team on all department and project-level operational and financial matters, compliance issues, project health, and procurement of data collection and other services for contracts and grants funded by the U.S. government, foundations, and private entities.
• Train, guide, and coach INPRO operations' staff on financial and operations systems/processes, thus ensuring compliance with financial and administrative and efficiencies at the project level (This training may extend to project directors, project managers, and overseas project staff, as needed).
• Oversee and guide operations staff in developing project and proposal budgets, and project-level expenditure/funding pipelines, and financial forecasts aligned with work plans.
• Work with NORC's Contracts & Grants Department to ensure review of and feedback on draft subcontracts, memorandums of understanding (MOU), Teaming Agreements, solicitation documents, and other agreements.
• Work with Project Directors and assigned operations staff to communicate with clients, donors, and partners regarding contractual and financial requests as required to be in compliance with contracts/agreements.
• Work with Project Directors and assigned operations staff to oversee efficient, streamlined, and compliant implementation of subcontracts.
• Monitor budgets and invoices to ensure expenditures are in compliance with USAID and other USG policies and regulations, where relevant, and other sponsor requirements in other cases.
• Facilitate strong coordination and communication between operations and project staff.
• Perform detailed review of solicitations and develop questions for submission to clients to ensure information is clear on the requirements of cost proposals.
• Ensure coordination with technical proposal team leads to collect all necessary inputs to develop a compliant, competitive, and successful cost volume (creating a detailed budget, budget narrative, and other information required by the solicitation to complete the cost/business volume.
• Oversee and review cost proposals developed by operations staff to ensure they are compliant, competitive, and well documented.

Occasional international travel may be required.

REQUIRED SKILLS:

• Review INPRO's financial and operations systems and processes to identify areas of improved efficiency.
• Support the development and implementation of rigorous financial management systems.
• Lead bi-annual revenue projections for the department.
• Provide financial and operations management, budgeting, compliance oversight, and reporting on contracts, cooperative agreements (CAs), and grants.
• Provide to senior management and clients timely and accurate project- and department-level financial and administrative reports, as required.
• Supervise 5-7-person operations team on all department and project-level operational and financial matters, compliance issues, project health, and procurement of data collection and other services for contracts and grants funded by the U.S. government, foundations, and private entities.
• Train, guide, and coach INPRO operations' staff on financial and operations systems/processes, thus ensuring compliance with financial and administrative and efficiencies at the project level (This training may extend to project directors, project managers, and overseas project staff, as needed).
• Oversee and guide operations staff in developing project and proposal budgets, and project-level expenditure/funding pipelines, and financial forecasts aligned with work plans.
• Work with NORC's Contracts & Grants Department to ensure review of and feedback on draft subcontracts, memorandums of understanding (MOU), Teaming Agreements, solicitation documents, and other agreements.
• Work with Project Directors and assigned operations staff to communicate with clients, donors, and partners regarding contractual and financial requests as required to be in compliance with contracts/agreements.
• Work with Project Directors and assigned operations staff to oversee efficient, streamlined, and compliant implementation of subcontracts.
• Monitor budgets and invoices to ensure expenditures are in compliance with USAID and other USG policies and regulations, where relevant, and other sponsor requirements in other cases.
• Facilitate strong coordination and communication between operations and project staff.
• Perform detailed review of solicitations and develop questions for submission to clients to ensure information is clear on the requirements of cost proposals.
• Ensure coordination with technical proposal team leads to collect all necessary inputs to develop a compliant, competitive, and successful cost volume (creating a detailed budget, budget narrative, and other information required by the solicitation to complete the cost/business volume.
• Oversee and review cost proposals developed by operations staff to ensure they are compliant, competitive, and well documented.
• Occasional international travel may be required.

SALARY AND BENEFITS: WHAT WE DO:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

WHO WE ARE:

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

EEO STATEMENT: 

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.

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