Operations Director - Commercial Consultancy

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. 

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well
  
• Client focus - Deliver on our promise
  
• Integrity - Always do the right thing
  
• Create opportunity - for our people to excel.

You'll be responsible for:

• Oversees contract documents, warranties, bonds and licenses preparation ensuring formal execution by the appropriate parties.  
  
• Partners with multiple internal and external stakeholders, working in collaboration to implement strategy/programmes/initiatives. 
  
• Manages a large team (or several) of senior direct reports, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.
  
• Holds full accountability for the issuing of valuation projects.
  
• Oversees cost control and reporting services.
  
• Delivers monthly post-contract cost reports for presentation to stakeholders. 
  
• Identifies costing associated with design changes, contract awards, construction activities and client charges.
  
• Oversees and evaluates delay/additional costs claims.
  
• Oversees issuing of practical completion certificates ensuring accounts are negotiated and agreed.
  
• Oversees issuing of making good defects certificates ensuring requirements are met on completion.
  
• Establishes and exceeds established business targets and secure project income. 
  
• Directs the implementation of a systematic performance improvement cycle to continually improve the quality of (i.e. area).
  
• Manages team/s providing mentoring and guidance, direction and coaching.
  
• Delivers continuous improvements in processes through application of best practices and lessons learned. 
  
• Drives transformational change.
  
• Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll need to have: 

• Demonstrable experience of delivering service excellence to clients.
  
• Proven track record of winning and delivering work for blue chip clients.
  
• Extensive proven experience in commercial management.
  
• Expert understanding of costing and timescales including implications of failing to deliver risk.
  
• Proven experience in areas risk management and change control management.
  
• Proven experience of contract types including the method of measurement. 
  
• Knowledge of BIM techniques and applications.
  
• Negotiation skills.
  
• Analytical skills.
  
• Degree in quantity surveying/cost management (or equivalent).
  
• Professional membership i.e. MRICS/RICS (or equivalent) and moving towards fellowship.
  
• Comprehensive knowledge in contract forms.
  
• Sound knowledge of value engineering, life cycle costing, contract law and contractual frameworks relating to construction.
  
• Sound knowledge of contractual frameworks relating to construction. 
  
• Sound knowledge and ability to undertake and advise on contract administration and contract management.
  
• Knowledge of value engineering, life cycle costing, contract law and contractual frameworks relating to construction.
  Capex V Opex Cost analysis/advice.
  
• Excellent communication skills.
  
• Strong public speaking and presentation skills.
  
• Negotiation skills. 
  
• Considerable people leadership and stakeholder management experience.
  
• Strong leadership skills.
  
• Mentoring and coaching skills.
  
• Comprehensive understanding and experience of present-day issues such as sustainability, social value and carbon reduction.
  
• Expert knowledge of industry best practice.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization. 

#LI-Hybrid

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