Operations Clerk

QUALITY CUSTOM DISTRIBUTION IS NOW HIRING OPERATIONS CLERKS IN LAS VEGAS, NV!

Who We Are:

QCD is a wholly-owned subsidiary of Golden State Foods which is one of the largest diversified suppliers to the Quick Service Restaurant industry. QCD has been providing custom distribution services to iconic customers throughout the United States. QCD is a multi-stop, regional delivery service with a focus on customer service. Our business philosophy actively supports our associates through our (4) core values:

1.) Treat others like you want to be treated

2.) Make the best product

3.) Give the customer a fair deal

4.) Maintain the highest standards

WE OFFER

Competitive Pay

Hours: 6:00am-4:30pm

Wednesday- Saturday

Benefits within 30 days of employment for you and the family

401(k)

Pay day is every FRIDAY!!!!

JOB SUMMARY: Processes customer orders accurately and efficiently to ensure high quality customer service.

ESSENTIAL FUNCTIONS:

• Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures. (50%)
• Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations. (15%)
• Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness. (15%)
• Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers. (15%)
• Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service. (5%)
• Performs other related and assigned duties as necessary.

PERFORMANCE CATEGORIES

• Productivity/quality standards: accuracy, timeliness, thoroughness
• Productivity/quality standards: customer service/satisfaction and responsiveness
• Attendance and punctuality
• Professional attitude and demeanor
• Customer and vendor relations
• Teamwork within the department and across departments
• Project/assignment standards

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Experience:

0 to 2 years of relevant work experience in customer service or order processing

Knowledge, Skills and Abilities

Knowledge of:

• PC word processing/spreadsheet software- Excel/ JDE/ JDA
• General warehouse/transportation operations
• Relevant department concepts, procedures, and regulations
• Customer service concepts and techniques
• Basic office equipment and machinery
• Filing and record-keeping procedures and systems
• DOT regulations, policies, and procedures

Skill and ability to:

• Identify problems or irregularities for early resolution
• Communicate and coordinate effectively with internal and external customers verbally and in writing
• Read and process written information with a high degree of accuracy
• Prepare a variety of administrative documents and reports
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF’s Values and Creed

All interested candidates please submit your resume at www.qualitycustomdistribution.com

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Overtime
• Weekends as needed

Experience:

• Microsoft Excel: 1 year (Required)
• Warehouse: 1 year (Required)

Work Location: In person