Description
Responsibilities will include, but not be limited to the following:
- Remote check capture processing to include review of items for red flags
- Review and processing of customer transactions such as ACH, Wires, and Cash pickups
- Daily Positive Pay review and authorization
- Research of activity for customers or internal resources
- Compliance reviews of transactions, entities, and individuals
- Interactions with third party vendors such as armored couriers, bill payment company, or sponsor bank
- Communicate with internal and external clients while responding to support requests or while researching activity
- Adherence to escalation process for exception items
- Customer record set-up and changes
- Quality control review of maintenance completed by peers
- Daily reconciliation of transaction activity between ledger systems
Qualifications
- Critical thinking skills to analyze key information and make good judgements
- Track record of consistency and accuracy of work
- Experience working within a regulatory framework, particularly as it relates to protection of confidential client data
- Ability to communicate effectively verbally and in writing
- Knowledge of Microsoft Office/Google Workspace products
- Experience in the banking or financial industry
- Knowledge in BSA/AML compliance and KYC requirements
- Fraud monitoring experience or familiarity
Salary
$60,000 - $60,000 per year