Operations Associate

JOB PROFILE: Specialist- Product Operations (01603)

FUNCTION: Old Navy Stores REPORTS TO: General Manager/Assistant GM DATE: March 2019

A BOUT THE ROLE As a Specialist, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Leads & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. CRITICAL COMPETENCIES Drives Results Customer Impact Accountability Talent Builder ORGANIZATIONAL LEADERSHIP • Take pride in the brand, product, store and team to deliver a compelling shopping experience for our customer. • Team oriented, approachable, respectful and is looked up to as a role model of the brand. • Maintain a clean and safe environment to prevent loss and minimize risk. • Demonstrate interest and initiative to develop skills and improve capabilities. • Lead and manage processes and completes work based on management direction for functional areas within the store • Demonstrate values and behaviors consistent with our culture. • Uphold all company policies as outlined in policy and procedure guide to include; Code of Business Conduct, Employee Policy Guide and Employee Appearance Guidelines.

WHAT YOU’LL DO WHO YOU ARE • Consistently treat all customers and employees with respect and contribute to a positive work environment. • Serve as a role model to achieve priorities in store with the customer as the primary focus. • Enhance customer experience by using all omni channel offerings. • Take action based upon direction from the Sales & Service Leader and collaborate effectively with employees. • Support Sales& Service Leader duties during non-peak hours. • Lead and manage execution of assigned specialized functional area- merchandising or product operations. • Be accountable to personal goals which contribute to overall store goals and results. • A current or previous retail employee with 6 or more months of experience. • Work well under pressure and thrive in a fastpaced environment. • Determined to lead and inspire others to learn and grow through coaching and mentoring. • Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. • Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. • Ability to travel as required.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Retail sales: 1 year (Required)

Ability to Relocate:

• Schaumburg, IL 60173: Relocate before starting work (Required)

Work Location: In person