Operations Administrator

Gotügo is the leader in the portable restroom industry in the DMV area. We are seeking an integral member of our Operations' Team. The position requires strong analytical skills, attentional to detail and customer service focused.

Responsibilities and skills needed include.

• Interact with customers in a professional manner to place orders or address any issues or concerns. Ability to diffuse escalated situations.
• Work closely with Logistics Department to review work orders and ensure technicians are following SOPs.
• Review accounts to ensure order and setup accuracy to release for billing.
• Handle secure and confidential information related to finance; balancing accounts, reviewing POs and account reconciliation.
• Possess HR capabilities to address onboarding and offboarding employees, along with assisting Departments enforcing policies and procedures.
• Arrange and submit documentation for fleet county permitting.
• Coordinate and manage daily administrative operations (i.e. inventory office supplies, printer meter counts, etc.
• Be forward thinking to research, implement and support systems to run the business, increase productivity and decrease cost.

Our team member possesses the following:

• Confident and positive oriented personality.
• Organized with solid grasp of time management and sense of urgency.
• Comfortable with technology and training others.
• Ability to learn and retain basic product, service and company knowledge.
• Excellent verbal and written communication skills; able to communicate clearly and persuasively.
• Be a team player and work along with other departments.
• Willing to think outside of the box.

Requirements:

• Resume & Cover Letter Submitted

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Experience:

• Customer service: 2 years (Preferred)
• Financial concepts: 2 years (Preferred)

Work Location: In person