Online Sales Consultant

Description

We are seeking a dynamic and results-driven Online Sales Consultant to join our team. The ideal candidate will be responsible for qualifying and managing leads, as well as handling customer requests for new homes through online and phone contacts. The primary focus will be on maintaining accurate information on our website, CRM (Customer Relationship Management) system, and MLS (Multiple Listing Service) listings.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Respond to all email, phone, and text leads immediately
• Qualify each lead based on needs
• Provide consistent follow-up to online leads with the goal of setting an appointment with the
• New Home Sales Consultants, Vision Lending team, and Design Studio.
• Provide information and marketing materials to leads, along with other important selling
• points of each community
• Work with each lead to determine best community and floor plan
• Utilize CRM on a daily basis
• Track and report on lead activity and sales conversion ratios
• Train New Home Sales Consultants on CRM, hand off process, etc. as needed
• Model/Sales Coverage on-site, as needed

COMPETENCIES

• Communication Proficiency
• Time and Project Management
• Collaboration Skills
• Technical Capacity
• Organization
• Relationship Management

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

WORK ENVIRONMENT

Work from home but will be required to attend sales training and staff meetings. This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic stamp machines, and online systems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
• Frequently required to sit; occasionally required to stand and walk.
• Occasionally required to reach with hands and arms.
• Frequently required to talk or hear.
• Occasionally required to bend, twist, or climb.
• Moderate concentration/intensity, which includes prolonged mental effort
• with limited opportunity for breaks.
• Average memory, taking into consideration the amount and type of
• information.
• Moderate level of complexity for decision making. Average time pressure of
• decision making.
• The noise level in the work environment is usually moderate

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position. Days and hours vary between weekday, weeknight, and weekend hours as necessary

TRAVEL

Occasional travel is required to support teams in other areas.

This position will be expected to visit communities to familiarize themselves with the product

and what each community USP is.

REQUIRED EDUCATION AND EXPERIENCE

• Minimum High School Diploma or equivalent / Bachelor's Degree preferred
• Previous sales experience desired

ADDITIONAL ELIGIBILITY QUALIFICATIONS

None required for this position.

EEO STATEMENT

McKee Homes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, McKee Homes complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

McKee Homes expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of McKee Homes' employees to perform their job duties may result in discipline up to and including discharge.

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.