Address
Form of work
SalarySelect and gather products for customers’ on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers’ on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions: • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness • Adhere to local, state, and federal laws, food safety procedures, and company guidelines • Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones • Initiate and complete selection process for customers’ on-line orders • Read and follow directions given in the note section • Ensure quality and freshness of all items chosen • Communicate with customers via a portable phone and respond to calls in a professional and timely manner • Retrieve each customer’s order from all staging locations and ensure order accuracy • Process the orders through the point of sale (POS) system for associates ages 18 or older • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock • Scan and bag orders on the go while following all bagging standards • Communicate any substitutions or exceptions to customer’s order at time of pick-up • Load order into customers’ cars • Maintain organization and cleanliness of staging areas and equipment • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e Commerce supervisor • Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair • Perform required opening and closing procedures • Learn and adapt to new and improved processes • Assist in training new e-Commerce team members • Meet/exceed productivity standards • Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Type: Part-time
Pay: From $16.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
