Online Coaching Support Agent

Delta Health Coaching offers Health Coaching to customers who order Balance of Nature’s whole food products, and helps those customers see results in all aspects of their health journey. Customers start Health Coaching through online courses, after which they will have the opportunity to work with a Personal Health Coach. This team does not sell Health Coaching, as this service is already paid for by Balance of Nature. Our Online Coaching Support team’s goal is to provide education and guide their customers through the Online Health Coaching courses. As part of this team you will provide customers with solutions and get them excited about Health Coaching.

What You Will Bring:

• Passion for helping others

• Excellent customer service

• Commitment and willingness to go the extra mile

• Ability to motivate others to take action on their goals

• Attention to detail and organization skills

• Ability to remain productive with limited supervision

• Ask questions when needed

• Clear and effective verbal and written communication skills

• General computer and administration skills

• Appreciation for measuring performance for improvement

• Confidence and motivation to complete tasks

What You Will Do:

• Commit customers to taking action and improving their health

• Educate customers about their Health Coaching benefit

• Assist customers in completing their Online Health Coaching courses

• Overcome any barriers that may prevent the customer from seeing results

• Offer education and answer questions

• Help customers over-the-phone and by email

• Motivate customers in a positive and uplifting manner

• Properly track and document customer accounts

• Meet with your team and manager regularly to strategize and improve

• Participate in ongoing training opportunities

Why You’ll Love Working Here:

• 401(k) with a 6% employer match

• Free healthy and homemade daily lunches

• Free morning smoothie bar

• Dental and vision insurance

• Minimum Essential Coverage plan

• Health Savings Account

• Health Share Program

• Free access to Balance of Nature products

• Personal trainer at Iron Titans Fitness located in St. George, Utah

• Team member referral bonuses

Pay: $15.00 per hour

Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Job Type: Full-time

Thank you very much for your interest in working with Delta Health Coaching. We appreciate your time and review every resume that is submitted. You will receive an email within 24 hours confirming that your application has been received.

Delta Health Coaching is an Equal Employment Opportunity employer.