Onboarding & HR Specialist

Position Overview

The Onboarding/HR Specialist with Aveanna is responsible for providing top level customer service to internal and external clients as it relates to branch location’s clinical operational support activities.  

It’s important to verify and maintain the caregivers credentials (licenses and certifications), while ensuring all caregiver personnel files are secure, accurate and complete. As a member of the Human Resources team, you are the main point of contact for caregiver inquiries, questions relating to onboarding, company benefits, policies, procedures, and education.

Essential Job Functions

• Personnel Activities: 
  • Participates in location recruiting activities including identifying, scheduling and interviewing potential candidates.
  • Activities related to caregiver onboarding.
  • Creating and providing monthly evaluation and skills report to Director(s)
  • Coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activities
  • Coordinate with People Services on all unemployment claims
• Caregiver Coordination Activities:
  • Maintain an orientation schedule for caregiver staff
  • Contact list of all active caregivers, including mailing log
  • Review and confirm weekly schedules
  • Mail monthly schedule to patient’s home each month
• Office Support Activities:
  • Scanning and/or filing of documentation and records
  • Assist in answering of incoming calls
  • Process invoices according to branch location guidelines
• Other Skills/Abilities
  • Must maintain company and employee confidentiality at all times
  • Must maintain professional boundaries at all times
  • Ability to remain calm and professional in stressful situations
  • Attention to detail
  • Time Management
  • Effective problem-solving and conflict resolution
  • Excellent organization and communication skills

Requirements

• High school diploma or GED
• 6 months to 2 years of general office experience
• Proficient Microsoft Office and typing skills
• Minimum one year of previous HR experience
• Private duty, home care or health care company experience

We have found that people with retail assistant manager or retail keyholder roles thrive and enjoy this position, as well as those currently in an office setting.

Physical Requirements

• Must be able to speak, write, read and understand English
• Occasional lifting, caring, pushing and pulling of up to 25 pounds
• Must be able to lift 50 pounds
• Prolonged walking, standing, bending, kneeling, reaching, twisting
• Must be able to sit and climb stairs
• Must have visual and hearing acuity

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.