Office Support Staff

Company Overview: The Healthy Place is a leading provider of mental health services dedicated to supporting the well-being of individuals and families in Washington, DC. We are currently seeking a detail-oriented and organized Office Support Staff to join our team. If you thrive in a fast-paced environment and are passionate about contributing to the administrative efficiency of a mental health agency, we invite you to apply.

Position Overview: The Office Support Staff will be a key member of the administrative team, responsible for overseeing the day-to-day operations of our office. This role involves managing office processes, coordinating administrative tasks, and providing support to the counseling staff to ensure the smooth functioning of the agency.

Key Responsibilities:

• Administrative Oversight:
• Oversee and coordinate daily administrative activities to ensure efficient office operations.
• Manage schedules, appointments, and office resources to optimize workflow.
• Client Interaction:
• Greet clients, answer inquiries, and provide a welcoming atmosphere.
• Assist in scheduling client appointments and managing appointment calendars.
• Communication:
• Serve as a point of contact for internal and external communications.
• Coordinate communication between staff, clients, and external stakeholders.
• Financial Administration:
• Process invoices, track expenses, and assist with financial record-keeping.
• Collaborate with the finance team to ensure accurate financial reporting.
• Record Keeping:
• Maintain organized and up-to-date client and administrative records.
• Ensure compliance with confidentiality and regulatory requirements.
• Office Supplies and Equipment:
• Manage inventory, order office supplies, and coordinate equipment maintenance.
• Liaise with vendors to ensure timely delivery of services and supplies.
• Team Support:
• Provide administrative support to counseling staff, including scheduling, filing, and document preparation.
• Assist in the orientation and training of new administrative personnel.
• Client verification, keeping personal files, following HIPPA Laws and Rules, process documents and SOPs

Qualifications:

• Proven experience as an Office Support Staff or in a similar administrative role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in office software (Microsoft Office Suite, Google Workspace, etc.).
• Attention to detail and problem-solving skills.
• Knowledge of basic financial processes and record-keeping.
• Experience in a healthcare or mental health setting is a plus.

How to Apply: Interested candidates should submit their resume, cover letter, and three professional references to kjones3173@gmail.com. Please include "Office Support Staff Application" in the subject line. 1099’s preferred.

The Healthy Place is an equal opportunity employer, and we encourage individuals from diverse backgrounds to apply.

Job Types: Part-time, Contract

Pay: $20.00 - $25.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• No nights

Work Location: On the road