Office Supervisor

Job Summary

As the Office Supervisor at 1st Choice Pest Control, LLC, you will play a pivotal role in the smooth and efficient operations of our company. You will be responsible for overseeing the daily administrative activities of the office, and ensuring the highest level of customer service is maintained. This position is integral to our commitment to delivering exceptional pest control services to our clients.

Responsibilities

Customer Service:

1. Oversee and manage customer interactions, ensuring that inquiries are handled professionally and promptly.
2. Address customer concerns and inquiries with a focus on problem resolution and client satisfaction.
3. Maintain a high standard of customer service throughout the organization.

Office Operations:

1. Manage and coordinate the scheduling of pest control services with the field technicians.
2. Work with management to develop and implement office policies and procedures to enhance efficiency and effectiveness.
3. Oversee the management of office supplies and equipment, ensuring everything is well-maintained and adequately stocked.

Financial Administration:

1. Assist with financial functions, such as invoicing, accounts receivable, and accounts payable.

Records Management:

1. Maintain and organize company records, documents, and data, ensuring their security and accessibility as needed.
2. Create and maintain a filing system that facilitates easy retrieval of information.

Vendor Relations:

1. Manage relationships with vendors and suppliers, ensuring timely delivery of necessary materials and services.

Qualifications:

• Proven experience in office management or supervisory roles, preferably in the pest control or related industry.
• Strong leadership and team management skills.
• Excellent organizational and time management skills.
• Proficiency in office software, including Microsoft Office Suite (Word, Excel, Outlook) and any industry-specific software.
• Exceptional communication and interpersonal abilities.
• Problem-solving skills with the ability to handle customer inquiries and resolve issues.
• Knowledge of basic accounting and financial principles.
• Strong attention to detail and accuracy.
• High school diploma required; bachelor's degree in a related field is a plus.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off
• Training and development opportunities
• A supportive and collaborative work environment

1st Choice Pest Control, LLC is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

If you are a motivated, organized, and customer-oriented individual with experience in office management and a passion for pest control services, we invite you to apply for the Office Manager/Supervisor position at 1st Choice Pest Control, LLC. Join our team and help us maintain our commitment to exceptional service and customer satisfaction.