Office & Service Coordinator

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary
We are seeking a motivated and outgoing Office & Service Coordinator to join our team. In this role, you will provide support to our management and sales team, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering/making phone calls, ensure successful completion and delivery of jewelry repair jobs, data entry, record-keeping, and other administrative tasks related to the day-to-day operations of the jewelry store. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.
Responsibilities

• Answer incoming phone calls and route them to the appropriate person
• Make follow up phone calls to customers and vendors
• Data entry and record-keeping
• Organize and coordinate customer projects
• Assist sales team with tasks and projects
• Assist management team with tasks and projects
• Maintain an organized filing system
• Develop, update, and maintain relevant office procedures

Qualifications

• High school diploma/GED required, Associate’s degree or administrative training is preferred
• Previous experience as an Administrative Assistant or in a similar position
• Familiarity with standard office equipment such as printers and fax machines
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
• Highly organized with excellent time management skills and the ability to prioritize projects