Office Representative - State Farm Agent Team Member

ROLE DESCRIPTION:
Amy Falcon State Farm Agency team is seeking an organized and efficient individual to fulfill administrative duties and support insurance agents in gaining and keeping customers. Your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Create social media content to promote the agency
• Organize local marketing events and volunteer opportunities for Team Members

QUALIFICATIONS:

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Willingness to complete simple tasks that will help the agency and team achieve team goals
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS:

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• 401k
• Growth potential/Opportunity for advancement within my office

Flexible work from home options available.