Office Manager

Location: Minot, ND Home Instead 1015 S Broadway #16 Minot, ND 58701
Join our Home Instead family for a positive and enriching experience with our professional team! At Home Instead, we take pride in our supportive and inclusive culture that values each team member's contributions. Guided by the principles of building trust, taking the lead, and sharing your heart, we set the foundation for success with our team and clients.
Position:Minot Office Manager (Full-Time, Salary Position)
Home Instead® is seeking a dynamic and organized individual to join our team as the Minot Office Manager. The successful candidate will play a pivotal role in overseeing daily operations, managing a growing team, and ensuring the smooth functioning of the office environment. We invite you to apply for this rewarding position if you have excellent organizational, communication, and leadership skills.
Responsibilities:
1. Reflect Values and Integrity:

• Reflect the values of S-6 Senior Services, LLC d.b.a Home Instead by demonstrating honesty and integrity in all interactions.

2. Client Communication and Service Inquiries:

• Answer incoming calls in a friendly, professional, and knowledgeable manner.
• Field service inquiries over the phone, entering information into the software system.
• Field new client inquiries over the phone, entering information into the software system, and coordinating care consultations for the Client Care Coordinator.

3. Leadership and Team Management:

• Lead, motivate, and guide the team toward achieving common goals while providing ongoing support to foster a positive and collaborative work environment.
• Prioritize and manage tasks efficiently to maintain a well-organized office.

4. Effective Communication and Community Outreach:

• Demonstrate clear, professional verbal and written communication.
• Engage in various community outreach events, such as health fairs, senior expos, and local initiatives, to enhance the visibility of our services.
• Foster relationships with referral providers, actively seeking opportunities to strengthen our network and enhance collaboration.
• Recognize and capture opportunities to enhance and increase quality care, contributing to the ongoing improvement of our services.

5. Collaborative Assistance:

• Assist the Recruitment & Engagement Coordinator in hiring and training caregivers when necessary.
• Assist in care consultations when necessary, following the consultative sales process.
• Assist the Service Coordinator, paying meticulous attention to detail in scheduling, record-keeping, and administrative tasks.

Qualifications:

• Minimum 3-5 years of relevant business experience or equivalent education, preferably in [related field].
• Valid North Dakota driver's license.
• Positive attitude, strong work ethic, and team-oriented.
• Excellent oral and written communication skills, including effective listening.
• Reliable, able to work independently, maintain confidentiality, and meet deadlines.
• Practical interpersonal skills, sound judgment, and decision-making ability.
• Discretion, integrity, and fair-mindedness aligned with company standards.
• Professional appearance and demeanor.
• Proficient in Word, Excel, Microsoft Office Suite, and other office software.
• Availability for occasional evening work and rotating weekend on-call.

Contact Us:
Home Instead
1015 S Broadway #16
Minot, ND
(701) 838-6600
Position Information
Title:Office ManagerID:5001
Please note that this is the job board for the franchise office located at 34 Main Street W, Hazen, ND 58545. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 701-748-9953.