Office Manager

Job Title
Office Manager
Agency
West Texas A&M University
Department
Enterprise Center/Downtown
Proposed Minimum Salary
$16.36 hourly
Job Location
Amarillo, Texas
Job Type
Staff
Job Description
The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits
The Office Manager will serve the WTEC in ensuring that all guests and clients are given the highest level of customer service and connected to our facility and services accordingly. This position will serve an administrative function for the department and assist staff in support of the WTEC overall mission and objectives.
Responsibilities:

• Coordinate coaching/mentoring services for tenants/clients through superior relationship management.
• Maintain WTEC master calendar and scheduling of client services, assist with soliciting client reporting for economic impact data, maintain customer relationship management software.
• Assist with opening and closing of WTEC facilities, assist with overseeing facility maintenance and SSC work orders, coordinate office vendors and WTAMU support departments.
• Assist with implementing office policies and procedures, organize and maintain office records and filing systems, manage office supplies, breakroom and equipment procurement.
• Assist with office administrative functions through project management software and client onboarding through program agreements, service agreements, client leases and rental agreements.
• Handle incoming and outgoing mail and email, answer and direct phone calls and inquiries, greet and assist visitors and clients.
• Oversee client and tenant billing and collection through finance software, assist with preparation of department fiscal reporting, and assist with purchasing processes.
• Serve as executive assistant to managing director.
• Assist staff members with projects as needed or as assigned.
• Other duties as assigned.

Necessary Qualifications:

• High School Diploma or GED
• 6 years previous work experience in customer service, event management, project management or other related field
• Excellent interpersonal communication skills; excellent telephone skills.
• Proven drive and enthusiasm for serving people.
• Good team working skills and ability to work with minimal supervision.
• Strong computer skills with proficiency using MS Office Suite and Outlook as well as Quickbooks.
• Ability to organize and maintain client database.
• Willingness to work some evenings, weekends, and special hours, as needed.
• Also, must be able to travel, as needed

Preferred Qualifications:

• Bachelor's degree
• 7 years previous work experience in customer service, event management, project management or other related field
• Ability to use Canva for basic design.
• Ability to use Mail Chimp or similar email programs.
• Ability to use Asana for project management tasks.

Applicant Instructions:
Please include the following with your application:

• Cover letter
• Resume
• Three references

Please attach all documents in the attachment box at the bottom of the "My Experience" page before continuing through the application. Please use the "Upload" button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at hr@wtamu.edu.
Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.