The Office Coordinator provides administrative support for the branch office and works closely with the Office Manager. This position will assist with a wide variety of administrative tasks in addition to being available to answer questions and provide general administrative support to our agents. This position will also provide reception support to the front desk.
Essential Job Responsibilities
- Responsible for supporting and providing exceptional customer service to all agents. This may include, but is not limited to, supporting many of the aspects of onboarding new agents in the office, being a first point of contact for our agents and ensuring that office events, reminders, changes to procedures, etc. are communicated to our agents.
- Reception/Front desk coverage: receive and direct/distribute some or all of the following: phone calls, mail and deliveries.
- Assist sales associates in creating and maintaining listing presentation materials and submit billing to Accounting.
- Provide support to MLS and Contracts. Enter and maintain listing information and/or documents into the Multiple Listing Service, Trident, Atlas, and other real estate databases.
- Maintain inventory of office supplies and maintaining a professional, organized, and clean work environment.
- Other duties as assigned by management to assist in the operation of the office/department
- 1 year customer service experience in an office setting required; Prior Real Estate industry strongly preferred.
- Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Adobe programs such as Adobe Acrobat. Must know how to organize and maintain digital documents.
- Creative problem-solving skills.
- Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers.
- Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
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Exciting News: We are excited to announce that Realogy is now Anywhere Real Estate Inc. It will take a few months for us to transition to our new brand. For more information about this change, please click here.
EEO Statement: EOE AA M/F/Vet/Disability
Compensation Range: