- Receives information in various forms and determines the appropriate method of processing. Assist with a variety of duties in which discretion and/or judgement concerning the procedures to use or policies to follow is required.
- Responsible for the coordination/completion and the quality of the clerical work for the department/office which includes answering telephones, providing information, or routing calls to appropriate person; open and route incoming mail and prepare outgoing mail, including bulk mailings; correspondence; maintain office filing system.
- Responsible for creating, maintaining, and updating files and record keeping systems; paper and/or computerized.
- Compiles and logically formats statistical data and reports including assistance with the Annual Performance Report (APR).
- Disseminates information that may require explanation and interpretation of established university and departmental policies and procedures and directs individuals to sources of additional information.
- Assist with procuring program supplies and services, monitoring of program budgets, and maintenance of program budget binders.
- Generates reports, memorandums, correspondence, presentation materials spreadsheets and graphics, and other similar materials using computer systems.
- Create and maintain database systems.
- Performs and coordinates scheduling tasks and support services associated with preparing and planning for major meetings, conferences, exhibits, travel, or other related duties for both internal and external contacts.
- Responsible for ordering office supplies; process various university forms.
- Supervise student employees and may act as a lead worker to other PSS.
- Process student employee UltraTime and maintain appropriate records monitoring available dollars.
- Manage/maintain supervisor’s schedule.
- Acts as liaison between department chair, faculty, staff, students and outside agencies and organizations.
- Coordinate all clerical duties associated with staff searches.
- Conducts special projects and assignments as directed.
- Coordinates special events and functions.
- Coordinate and maintain departmental resources.
- Manage marketing, branding, and communication materials.
- Other related duties as assigned.
- Make travel arrangements.
- High school graduate.
- Minimum of three years of relevant work experience.
- Experience with various computer software applications such as Microsoft Office and/or equivalent.
- Demonstrated experience to successfully operate office equipment.
- Data entry experience.
- Typing and spelling competency with grammar and proofreading skills.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Ability to work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Ability to successfully maintain positive intercultural and interpersonal relationships.
- Experience working with federal, state, or foundation grants.
- Experience working with individuals from diverse social identities.
- Some college course work.
- Higher education experience.
- Supervisory experience.
Supervision Received: