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Form of workJob Description
Job Title: Office Assistant (Remote)
Company: Escape Ensemble Consulting
Location: Remote
About Us: Escape Ensemble Consulting is a dynamic travel agency dedicated to curating unique and unforgettable travel experiences for our clients. From exotic getaways to immersive cultural adventures, we specialize in crafting bespoke travel itineraries tailored to the individual preferences of each traveler. Our team is passionate about providing exceptional service and creating memorable moments that last a lifetime.
Job Description: Escape Ensemble Consulting is seeking a highly organized and detail-oriented individual to join our team as an Office Travel Assistant. As a remote member of our team, you will play a crucial role in supporting our travel consultants and ensuring the smooth operation of our office functions.
Responsibilities:
Administrative Support: Assist with administrative tasks such as managing email correspondence, scheduling appointments, and organizing travel documents.
Client Communication: Communicate with clients via phone and email to gather travel preferences, provide itinerary updates, and address any inquiries or concerns.
Travel Planning: Collaborate with our travel consultants to research destinations, accommodations, and activities based on client preferences and budget constraints.
Itinerary Management: Prepare detailed travel itineraries, including flight arrangements, hotel reservations, transportation, and excursion bookings.
Documentation and Filing: Maintain accurate records of client information, bookings, and financial transactions. Ensure all documentation is properly filed and organized for easy access.
Quality Assurance: Conduct thorough reviews of travel arrangements to ensure accuracy and compliance with company standards. Address any discrepancies or issues in a timely manner.
Customer Service: Provide exceptional customer service by promptly addressing client requests and concerns. Offer personalized recommendations and assistance to enhance the overall travel experience.
Team Collaboration: Work closely with other team members to coordinate travel logistics and ensure seamless communication and collaboration across departments.
Benefits:
- Flexible remote work arrangement.
- Opportunity for career growth and advancement within the company.
- Competitive pay based on experience.
- Travel perks and discounts on personal travel bookings.
- Collaborative and supportive team environment.
Qualifications:
- Previous experience in a similar administrative or customer service role, preferably within the travel industry.
- Excellent communication skills, both written and verbal.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Attention to detail and a commitment to delivering high-quality work.
- Self-motivated and able to work effectively in a remote environment.
- Passion for travel and a genuine desire to help clients create unforgettable experiences.
If you are enthusiastic about travel and possess the skills and qualities we are looking for, we invite you to join our team at Escape Ensemble Consulting. Apply now to embark on an exciting career in the travel industry!
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