Office Administration Support

Responsibilities:

• Utilize the provided hotel reservation system to assist with room scheduling, reservations, and occupancy planning.
• Perform inspections of housekeeping and laundry services.
• Utilize quality control documentation to assist with inspections and identify areas for improvement.
• Assist with planning, scheduling, and conducting special events and utilization of property amenities.
• Assist with office duties as directed including making copies, creating documents, and utilizing spreadsheets.
• Stock and maintain records of products, consumables, and asset inventory.
• Assist with extra duties assigned for the day, week, month, etc.
• Perform data and/or product information research as directed to support improvements or project needs.

This position is also required to provide hands-on supportive services for housekeeping and laundry services performed on property. It is anticipated that 15 - 20% of the time will be spent performing housekeeping and laundry services. Services include but are not limited to:

• Trash collection
• Linen changes and tidy services.
• Clean and sanitize bathrooms and appliances.
• Clean and sanitize furniture and surfaces.
• Clean and disinfect common spaces, training rooms, exercise rooms, lockers, and pet areas.
• Perform routine deep cleaning services including but not limited to:
  • Ozone/air filtration, ceiling fans, and AC filters
  • Move furniture to clean underneath and behind.
  • Baseboards and walls
  • Rotate mattresses.
  • Clean and remove bugs/debris from lights and other objects.
• Conduct room inspections per provided requirements.
• Perform laundry services including but not limited to:
  • Washing and drying linens, towels, curtains, etc.
  • Folding, sorting, rotating, and organizing linens and products.
  • Maintain and inventory cleaning supplies and other consumable products.
  • Deep clean washers and dryers per schedule and report all repair needs promptly.
• Perform all other position related duties as assigned or requested.

Qualifications:

• A minimum of 4 years Office Administration Support in a company setting. Demonstrated experience in performing housekeeping services in either a residential or commercial setting.
• Must be dependable, flexible, and able to adapt to changes in work practices and schedules.
• Must have experience independently using Microsoft Office computer applications (Word, Excel, PowerPoint, etc.) or similar applications.
• Must have experience in developing and managing schedules for work, services, and other activities.
• Must have experience in record keeping and maintaining inventories and other documentation.

• Must be able to apply, understand and carry out oral and written directions.
• Must understand the requirements for and don the necessary personal protective equipment.
• Must demonstrate excellent work habits, good judgment, and exemplary customer service skills.

• Must be attentive to detail and perform repetitious work for long periods of time.
• Must be able to operate mechanical cleaning equipment such as vacuum cleaners, floor cleaners, power sprayers.

• Must be able to understand and implement corrective practices resulting from quality control inspections.
• Must maintain a safe work environment by understanding and adhering to all safety data sheet instructions, employer and client-provided protocols, and Standard Operating Procedures (SOPs).

• Must be dog friendly.

Requirements:

• Must have a reliable means of getting to and from work daily as scheduled.
• Must pass a criminal background check for the past seven years and identify all countries lived in the past seven years.
• Must pass a drug and alcohol screening prior to employment.
• Moderate physical activity is required. Requires handling of objects up to 25 pounds, standing and/or walking for more than six hours per day. Physical activity may include stair climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, and repetitive motion.
• Must be able to wear gloves, safety glasses, or other protective equipment to handle and dispose of hazardous cleaning or waste materials.

CSS is predominantly a Federal Contractor and is subject to following the terms of Executive Orders. CSS requires all Employees (Direct, Indirect, government, state, and commercial), including employees working from home/remotely, to be fully vaccinated against COVID-19 or have an approved exemption. Exceptions to the COVID-19 vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the CSS HR Department.
CSS is an Equal Opportunity/Affirmative Action Employer who provides equal employment opportunities to all employees and applicants for employment without regards to race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, veteran status or genetic information. In addition to federal law requirements, CSS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.