Office Admin - Memphis, Tn

Program Manager

Persevere is a national nonprofit organization dedicated to empowering justice-involved individuals through innovative workforce development and career preparation support services that give real access to quality employment in the technology industry. Specifically, Persevere provides technology training, career readiness instruction and support, wraparound case management, individualized job-based mentoring, and job placement services for justice-impacted individuals and people who are at risk for justice-involvement. 

Founded by and for people with lived experience with criminal justice, corrections, and poverty, Persevere understands the needs of the justice-impacted population as few organizations can, and our work embodies our commitment to reducing racial inequalities throughout all aspects of society and eliminating disproportionate minority contact and disproportionate minority confinement within the criminal justice system. As we have grown and expanded, we have focused on developing and executing strategies that continue to expand our mission of reducing racial disparities and inequalities, both as part of our work, and as well, our organization's practices regarding diversity, equity, and inclusion (DEI).

Real Hope. Valuable Skills. Meaningful Opportunity.

Persevere invites applications for the position of Office Administrator for our office locations in Memphis, Huntingdon, and Dyersburg TN. This role is central to our operations, providing essential support to ensure the smooth running of our office in Tennessee. The ideal candidate will be a proactive, organized individual with the ability to manage a variety of tasks and support our program manager and director with specific business needs.

This is a full time, salaried position with excellent benefits including medical, dental, vision, disability and life insurance, matching 401k and generous paid time off.  This position requires the ability to pass a reference check and background check. 

This position is 75% on site and 25% in the community for company events.

• Office Management: Efficiently open and close the office, maintaining a secure and welcoming environment.

• Recruitment Assistance: Aid in the recruitment for our technology workforce training program.

• Mail and Maintenance: Handle incoming and outgoing mail, and coordinate office maintenance tasks.

• Client Relations: Greet and assist clients, potential clients, and partners with professionalism.

• Document Handling: Manage filing, scanning, and organization of important documents.

• Software Proficiency: Must be skilled in Microsoft Office, Google Suite, and Adobe; ability to quickly learn new software as needed.

• Office Upkeep: Maintain a neat, orderly, and well-stocked office environment.

• Communication Skills: Strong written and verbal communication abilities.

• Supporting Management: Assist the program manager and director with various business needs specific to the State of Tennessee

• Along with other duties as assigned 

• Previous experience in an Office Administration or similar role.

• Excellent organizational and multitasking skills.

• Independent worker and team collaborator.

• High school diploma or equivalent; additional qualifications in Office Administration are advantageous.

• Proficiency in Microsoft Office, Google Suite, and Adobe.

• Outstanding interpersonal and customer service skills.

• Commitment to the goals and philosophy of PersevereNow.org. 

• Passion for and responsibility to the customer/partner

• Must be self-starting, hardworking and inquisitive

• Leadership through innovation in everything you do

• Passion for what you do and being self-reflective to improve

• Relentless commitment to win

• Personal and corporate integrity