NY - Psychotherapy Supervisor - Remote

Who We Are
Rivia Mind is a tele-behavioral Mental Health and Well-being Practice based in NYC, with services across New York, New Jersey, Connecticut and Florida. We are an interdisciplinary group of psychiatry and psychology providers, supportive operational staff and contributors who focus on delivering accessible, reliable, and quality evidence-based holistic treatment. We primarily see adult patients and deliver diverse services, including psychopharmacology, psychotherapy, and specialty offerings. We have a dynamic team to address people's needs beyond just medication management. Our employees operate in a collegial atmosphere with collaborative team dynamics and mutual self-improvement opportunities. Here, we foster a culture of respect, diversity, and inclusion for all. Our employees are actively engaged by a culture that reinforces our beliefs and is guided by our mission, vision and values. To l earn more about our Practice, please check our website at www.riviamind.com .
What makes Rivia Mind unique:

• We foster continuous learning, engaging collaboration, and excellence in all that we accomplish together
• We support a comprehensive approach in our philosophy of care that considers various factors and perspectives through the delivery of evidence-based treatments
• We are setting the new standard for accessible, reliable, and quality Mental Health services with positive patient experiences
• We are inspired by our Rivia Community of patients, providers, colleagues, and partners who are driven by the commitment to make a positive impact

Job Summary
The Psychotherapy Supervisor provides clinical social work services with robust psychotherapy treatment modalities to patients through a primarily telehealth environment. Our practice leverages clinical experience and a diverse knowledge base to provide quality care and reliable service. This individual will utilize their expertise as a therapist and leader to collaborate within a dynamic interdisciplinary team that fosters continued learning and growth. All employees at Rivia Mind benefit from working in a diverse group with internal education opportunities and frequent collaboration.
The Supervisor will support an average weekly patient standard of 25 patients. The expectations of a Supervisor includes leading a supportive and collaborative weekly supervision group of 4-6 psychotherapists to mentor, co-sign when needed, provide training, and monitor performance. All Supervisors also attend twice-monthly meetings to provide feedback on supervisee performance and to receive ongoing supervision and support. The Psychotherapy Supervisor will have the opportunity to work closer with clinical leadership from developing training, program and resource development, and feedback when available.
Job Responsibilities & Qualifications
Responsibility Composition
60%- Direct Clinical care to patients with adherence to Rivia Mind's Practice model
25%- Conducting 1:1 meetings with supervisees, attending larger supervision meetings and lectures, providing ad-hoc support and performance feedback/coaching to supervisees, meeting with Clinical Leadership Team
15%- Notes, collateral contact, and administrative work related to patient care
Responsibilities

• Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind's
  culture, values, and guiding principles
• Conducts holistic evaluations and develops curated treatment plans for patients
• Provides psychotherapy leveraging various modalities (CBT, DBT, motivational interviewing,
  etc.)
• Provides clinical support and counseling to diverse patient populations in a tele-health
  environment
• Coaches patients on how to manage ongoing health conditions and provides therapy to help
  patients make positive behavior changes
• Counsels and provides crisis intervention for patients, including assessment and treatment of
  emotional and behavioral problems
• Manage a patient standard of 25 patients seen per week with timely submission of thoroughly
  documented session notes
• Keep up to date with all administrative and operations responsibilities related to patient care
  (notes, lost to follow up tracking, policies regarding appointment cancellations, etc)
• Point of escalation for therapist productivity issues identified by Clinical Ops
• Responsible for giving verbal warnings and guidance for performance improvement
• Lead the team of direct reports (SWs/MHCs) to provide excellent patient care, providing
  training, mentorship and constructive feedback is provided as needed, and when appropriate
  create a positive work environment for the team:
  - Own onboarding and expectation setting for all new hires
  - Spot check notes for clinical quality concerns and adherence to Rivia's SOP
  - Co-sign notes as needed
• Be familiar with all policies and procedures related to patient care, and be prepared to review
  them with the team when appropriate
• Review and ensure adherence to employee policies regarding PTO and calendar management.
  Ensure team members are effectively following procedures and provide feedback regarding
  compliance as needed. Be the liaison between your team and People Ops for any team
  member needs (eg Long Term Leave, Bereavement, Performance Reviews)
• Along with the Team Lead, conduct weekly 1:1 meetings with each therapist on the team to
  provide performance feedback, mentorship, and support:
  - Identify clinicians struggling with cases or adherence to Rivia Mind clinical playbook and
  provide coaching and support to ensure team is adherent
  - Identify cases to escalate to larger audience based on potential educational value (ex.
  monthly team meeting for MD review, Rivia Wide meetings) - Spot check/review at least 1-2 cases per week per therapist on the team
  - Invite review of any cases that meet criteria for review set out in supervision guidelines
• Review and discuss clinical data sheet and any barriers or opportunities for improvement in
  adherence
• Discuss patient complaints with eye toward improving patient experience
• As needed, review & determine transfer patient requests, adhere to any disciplinary action
  procedures, review & approve timesheets (if applicable) and time off requests to ensure
  accuracy and proper coverage to maintain business and function needs
• Provide constructive feedback and implement corrective action, or performance
  review/feedback with appropriate documentation when applicable, including verbal warnings
  and guidance for performance improvement
• Provide ad-hoc support for therapists on the team via email or brief meetings
• Ad hoc projects and back up support as assigned by Director of Psychotherapy
• Meet with Team Lead biweekly and coach/supervise to become supervisor
• Manage and provide oversight for the Team Lead
• Responsible for addressing patient complaints and escalations with Team Lead (coaching
  Team Lead to deliver feedback)
• Meet 1:1 (as needed) with team Psychiatric Supervisor to escalate when clinicians are not
  meeting standards, need further support, or have high risk patients or otherwise complicated
  patients
• Attend weekly Rivia Wide meeting and participate actively as appropriate
• Be an ambassador of Rivia Mind's culture through exemplifying our values and working with
  our mission at the forefront
• Act as an active participant in supporting Rivia Mind culture initiatives
• Share company announcements with team
• Provide engaging, collaborative, and supportive environment for review of cases and clinical
  questions
• Use the team meeting as a way to elevate the full team's knowledge and skills, while creating
  a culture of collaboration and growth
• Promote a friendly work culture that encourages a fun, collaborative, and co-learning
  environment that benefits individuals well-being, self improvement and potential
• Perform other related role and team function duties as assigned by department and group
  leaders

Qualifications
Required Education Level: Master's
Education Details: Masters in Social Work
Licensure/Certification Requirements

• Valid New York state license to practice as a Licensed Clinical Social Worker (LCSW)
• Modality certifications preferred

Additional Qualifications, Skills & Attributes

• Five (5)+ years of psychotherapy experience across a wide range of modalities and diverse patient populations and diagnoses
• At least (1) one year of Clinical Supervisor experience for 4 or more individuals
• Use of psychotherapy modalities for individuals, couples or other niche patient populations preferred
• Experience working with Patients in an Outpatient setting
• Confidently and efficiently document concurrently within patient sessions
• Effectively support a remote-first team with active engagement and positive outcomes
• Life skills support/coaching
• Electronic health records (EHR) software
• Crisis management
• Intake evaluation, DSM diagnosis and formation of treatment plans
• Behavioral therapy management
• Stress management
• Multi-disciplinary teamwork
• Proficient with utilizing diverse technology platforms and systems (Google Suite, company wide platforms/software and EHR platforms when applicable).
• Intermediate computer skills and technical aptitude required.

*Job Description Responsibilities and Qualifications are subject to change based on the needs of the Business
Benefits
We offer a comprehensive benefits package that includes:
Medical & Financial

• Medical, Dental, and Vision Insurance benefits are eligible on the 1st of the following month from your start date
• Optional enrollment in a HSA, FSA, or/and DCA per applicable plan
• Employer-paid Life and Accidental Death and Dismemberment (AD&D) Insurance, Short Term and Long Term Disability Insurance
• Competitive Pay
• 401(k) plan with immediate employer match and vesting
• Employee Referral Bonus Program

Paid Time Off & Leave

• Annual paid week off between Christmas and New Year's Day while the practice is closed
• Company Observed Holidays
• Generous Annual Paid Time Off (PTO) that is pro-rated for the remainder of the year based on start date (Tenure schedule for PTO increase too!)
• Family Medical Leave (FLMA), Parental Leave, and Military Leave
• Paid Bereavement Leave (up to 5 days) and Paid Pet Bereavement / Medical Care Leave (up to 2 days)

Development & Engagement

• Annually allotted Paid Professional Development Days after one year of employment
• Professional Development Allowance after one year of employment
• Free Development Courses through our Learning Management System (Relias)
• Virtual and In-Person Social Events, Activities, and Community Support

Compensation & Employment Details
Pay Range: $88,500 - $130,000
Pay Type: Salary
Department: Psychotherapy
Supervisor: Director of Psychotherapy
Supervisees: Assigned psychotherapists
Employment Status: Full Time (40 hours a week)
Minimum Hours: 40
Exemption Status: Exempt W-2
Work Environment: Remote or Hybrid option in NYC
Work Schedule: Variable - Cumulative 40 hours a week - within our hours of operation, which are M-F: 8am to 8pm, and Saturday 9am to 5 pm
Evenings and Weekend availability is beneficial, but not required
On-call is also not required
If Hybrid, one day per week on-site is required and it would be the same day of the week (I.e. Every Monday)
Consistent weekly schedule is necessary, but start and end times per day can be different each day of the week. For example, your schedule can be Monday: 9am to 5pm, Tuesday: 11am to 7pm, Wednesday: 8am to 4pm, Thursday: 10am to 6pm, Friday: 8am to 4pm.
Your schedule will be determined by you, prior to starting the role.
Please feel free to discuss this with the recruiter at your first interview.
Compensation Determination:
Rivia Mind is committed to equal and transparent pay. Please note that the salary range information is a general guideline and combines various labor markets within the US. The range displayed on each job posting reflects the minimum and maximum range of potential pay for this role. It is uncommon for an individual to be hired at or near the top of the range for their role.
Our compensation salary ranges or pay rates are determined by various factors.
- Job Qualifications, Job Responsibilities, Job Employment Level, Skills
- When applicable, Location, Work Environment, Licensure & Certifications, Specialty Experience, Education & Training, etc.
Your recruiter can share more about the specific salary range for this role during the hiring process.
Please note that the compensation details listed in the United States role postings reflect the base salary only, and do not include possible bonus or benefits if applicable to the role.
Equal Opportunity Employer
Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, weight, height, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to...