Nurse Manager, Endoscopy - Braintree

About U
Brigham Health Harbor Medical Associates is a large multispecialty Ambulatory Practice with multiple locations across the South Shore. We believe that patient care comes first! Our team of physicians, nurse practitioners, physician assistants, nurses and support staff recognize the importance of prompt, expert and compassionate care for patients whose needs span general health maintenance to treatment for complex medical problems. Our physicians, who are on the staff at South Shore Hospital as well as Brigham and Women's Hospital, provide advanced care for patients with a broad range of medical conditions.
South Shore Endoscopy Center (SSEC)
SSEC opened in 1997 by prominent gastroenterologists whose philosophy and dedication to patient care led them to create the first ambulatory endoscopy center in Massachusetts. Patients of SSEC receive professional care from a team of physicians, nurses and medical technicians who are specially trained in all aspects of gastrointestinal disorders. We are affiliated with Brigham and Women's Hospital, Dana-Farber/Brigham and Women's Cancer Center and South Shore Hospital.
We believe you will find our practice culture stimulating and exciting! We value all our employees and offer extensive benefits.
We are located at 659 Washington Street, Suite 2, Braintree, MA.
The Opportunity
We are seeking a full-time Nurse Manager to lead the SSEC's clinical operations in partnership with administrative leaders, medical director leadership, and Executive leadership of the organization! The ideal individual is a team member who embodies a commitment to high quality patient care standards, a commitment to collaboration and teamwork, and a dedication to putting every patient first, every day.
This Nurse Manager is accountable and responsible for clinical operations of Endoscopy on a daily basis. They will oversee approximately 20-30 staff members in the assigned patient care area. They are responsible for working collaboratively with all departments and disciplines, in addition to working with the Executive Director to systematically improve nursing processes and activities. They will also work under the direction of the Associate Chief Nurse on performance improvement initiatives that maintain standards of nursing practice, and are also accountable to administrative, medical director leadership, and Executive leadership of the organization to achieve all Endoscopy programmatic goals, standards, and strategic plans.
Additional Responsibilitie

• Is responsible and accountable to the Executive Director of Procedural and Ancillary Services for the credentialing and competencies of all nursing professional and ancillary staff in the Endoscopy Services Division.
• Is responsible for direct supervision of clinical staff at the SSEC, including handling of labor management matters and compliance with any applicable collective bargaining agreement.
• Acts as a role model, promotes professional nursing practice, and is a clinical resource for staff.
• Ensures that confidentiality and the rights of patients and families are identified and preserved.
• Promotes a model of care that ensures accountability of staff and continuity of quality patient care.
• Applies clinical and managerial expertise to promote effective care coordination across the continuum.
• Establishes and maintains the collaborative model with physicians and other professions to ensure effective delivery and management of patient care.
• Identifies actual and potential problems and resolves them through positive interaction and negotiations.
• Assures that patients and families receive education, consultation and technical or informational services as needed from appropriate resources across the continuum.
• Ensures that patient safety standards and goals are met.
• Define market opportunities, business growth targets and new clinical programs.
• Identifies and achieves key quality indicators for Endoscopy.
• Defines and develops key operational performance metrics and is responsible for ongoing management implementation and monitoring on a consistent basis of day-to-day performance.
• Selects, motivates, develops, and evaluates Clinical Leaders, and Clinical Resource Nurses in the Endoscopy Division.
• Creates a climate of strong professionalism, value, and respect for the contribution of each member of the Endoscopy Leadership Team.
• Participates in regular Service Line Leadership and Team forums to communicate consistently and effectively.
• Oversees the development of unit-based goals and objectives that build upon and support the Endoscopy strategic plan. Plans, implements, and evaluates progress and achievement.
• Establishes effective staffing patterns based on projected patient volume, patient activity/acuity, skill mix need, and available resources.
• Conducts regular unit meetings and conferences to provide for an exchange of information and ideas on patient care, unit, and hospital wide issues.
• Collaborates to maintain open and timely communications with appropriate members of hospital staff about patient, personnel, and unit issues.
• Provides a safe and therapeutic environment for patients, visitors, and staff.
• Develops, evaluates, and revises structure process and outcome standards for area of responsibility that are consistent with current practices, regulatory agencies and reflect published resources.
• Ensures that standards are implemented and monitored through Quality Improvement Activities.
• Interviews and selects staff for the patient care unit.
• Follows Hospital and Patient Care Services policies, procedures, and contractual agreements in managing personnel.
• Participates in the development and coordination of a general and unit-based competency orientation program for new employees.
• Ensures staff's clinical and operational competence by providing positive feedback and counseling. Mutually establishes practice goals with individual staff members.
• Ensures that staff participate in activities and committees which enhance professional growth.
• Provides an open environment for problem solving and motivates staff to work together as a team.
• Participates in the development and implementation of the philosophy, goals and standards of the Patient Care Services Division and the Endoscopy Division.
• Participates in hospital and nursing committees, nursing research, and educational activities for staff and students on a consistent basis.
• Develops professional and business objectives and evaluates their achievement in collaboration with the Executive Director of Procedural and Ancillary Services and is an active member of nursing and health care professional organizations.
• Follows SSEC policy and procedures regarding patient and staff safety, maintains a safe environment.
• Incorporates infection control standards in daily activities.
• Adheres to standards established for attendance and is punctual.
• Develops and manages an effective budget system for ongoing variance monitoring and achievement of fiscal objectives.
• Participates in the preparation of the annual budget and maintains fiscal accountability for the operating budget of the units under their management.

Qualifications
Qualifications

• Current nursing licensure in the Commonwealth of Massachusetts
• MSN (or) DNP (or) PhD, (or) a BSN with a master's degree in a related field, required; appropriate level of experience may be considered in lieu of MSN degree.
• Minimum of 5 years of nursing experience.
• Minimum of 3-5 years' experience in nursing administration within an academic medical center and/or community-based ambulatory endoscopy center setting
• Minimum of 2 years of gastrointestinal (GI) experience; direct clinical experience in endoscopy preferred.
• Previous leadership experience with demonstrated management ability is preferred.
• Current certification in specialty area or administration is highly encouraged.
• Demonstrated clinical competence in nursing practice.
• Analytical abilities to organize, supervise and to evaluate the work of others; to develop and to administer policies, procedures, budgets, and utilize nursing practice concepts.
• Interpersonal skills to provide leadership to staff, and to interact with patients, visitors, physicians, areas within the organization and hospital departments.
• Management and leadership skills to be effective with multiple levels of staff.
• Proficient in computer systems including but not limited to: EPIC, Provation, and Microsoft Office suite. Prior experience is preferred.

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.