North County Patient Service Representative

Imaging Healthcare Specialists is looking for Patient Service Representatives for our Encinitas and Oceanside locations!

Job Title:Patient Service Representative

Location: Oceanside and Encinitas

Status: Per Diem with an option to move to full time after 90 days.

Compensation: $18 - $22

You can make a difference in the lives of others

At IHS, a Patient Service Representative is exactly as the title describes. They represent patients, answering their questions, directing them when they arrive and ensuring they are prepared for their imaging test or procedure. In short, a Patient Service Representative is responsible for much of the patient’s experience at IHS, and we want that experience to always be exceptional.

As a Patient Representative, you will:

• Engage with patients (check them in, handle payments, make appointment confirmation calls, etc.)
• Interact with referring physician offices (Communicate critical results, clarifying ordering issues, etc.)
• Have an important role in improving patient care
• Work closely with clinical staff to provide an outstanding patient experience

To succeed in this role, we ask that you:

• Be friendly, compassionate, and empathetic
• Enjoy interacting with others
• Have experience working on a computer
• Are organized and detail oriented
• Be a good teammate

Qualifications:

• High school diploma or general education degree (GED); or one to three months related experience and/or training in customer service.
• Proficient in MS Office and EHR
• Looking for night and weekend availability

Why Should You Work For IHS?

• Career Development and Growth Opportunities
• Non-clinical team members trained to be DEXA Technicians
• Lean Development (Enterprise Excellence)
• Leadership Growth and Development Training
• 4 Weeks of PTO for part time and full time team members
• Yearly Compensation Reviews
• Medical, Dental, Vison, HSA Contribution and 401k matching
• Community Involvement

www.imaginghealthcare.com

Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• Clinic
• In-person
• Outpatient

Ability to Relocate:

• Oceanside, CA: Relocate before starting work (Required)

Work Location: In person