North America Sales Manager

Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Sales Manager to join our Color Label team. You will be responsible for for developing and executing growth strategies in North America while also developing, managing, and mentoring sales representatives. Join a high-energy team with a strong manager coach that will support you to flourish and succeed! This position will be 100% remote.

Principal Accountabilities

In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:

Builds Sales

• Develops and implements a comprehensive North American sales plan, to achieve designated group sales objectives consistent with the overall company short-term and long-term objectives for revenue, product volumes and mix
• Collaborates with Business Development Managers in the partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Establishes a strong Epson presence within account base with partner senior management
• Works closely with the Business Development Managers to determine key strategies that will build sales and minimize channel conflicts
• Oversees all sales activity for the group, including identification of customer needs, presentation of appropriate solutions and programs, and successful implementation of sales and marketing strategies
• Ensures significant customer issues are resolved or escalated
• Provides direction in the design and creation of marketing programs to achieve sales quotas and objectives
• Oversees marketing programs for consistency with market development funds (MDF) guidelines to drive the achievement of short term and long term goals (e.g., resolution of inventory imbalances, gain market share)
• Provides critical feedback to corporate product management and may include SEC regarding activity, trends and requirements in the marketplace
• Ensures information on pricing, programs, technical, service and other competitive issues impacting sales efforts is communicated to appropriate management

Effective Department Management

• Oversees management of designated group’s MDF budgets, timely reporting, adherence to guidelines and efficient usage to maximize ROI
• Ensures forecasting accuracy for designated group
• Ensures that all administrative responsibilities are completed in a timely manner and that corporate policy and procedures are adhered to
• Develops and provides periodic reports as defined by upper management
• Operates within budgetary constraints, participates in the development of annual budget forecasts; participates in updating and reconciling operating and budget plans as required
• Develops and maintains written departmental standards and procedures
• Directly contributes to development of tactical and annual operating plans, defining goals and objectives for the group

Relationship Management

• Responsible for hiring, motivating, evaluating, developing group/department personnel
• Provides coaching and mentoring to team members
• Advises management and provides recommendations on personnel and problem issues ( that require escalation)
• Builds strong relationships with peers and Senior Managers to best meet company goals and objectives
• Manages and leverages relationships with vendors for a specific product/service (best price, best product, etc)
• Maintains professional relationships with peers in other corporations and outside organizations

What You Will Bring

• 8-12 years of relevant experience
• Completion of an undergraduate program or equivalent experience (B.A. or B.S.)