Noc Engineer

Description/Comment:

Level 11

Remote: No

Local: Yes. Newark, New Jersey

1. These are NOC roles to run Command Center.

2. This will be onsite role in PSEG office in Newark, New Jersey

3. The role requires people to work in shifts. We need 24/7 coverage so there will be 3 shifts.

Primary Skill Network Operations & Service Management

Comments / Special Conditions Network Troubleshooting (P2 - Intermediate) Onsite

· Infrastructure Monitoring - Network & Server Monitoring

· Major incident management and escalation

· Maintains and debugs network, server and end user devices including day-to-day hands on support as required.

· Notify, dispatch, and direct designated 3rd parties for dispatch support to client locations as required.

· Provides escalation from help desk.

· Uses monitoring and debugging tools to identify, investigate, isolate and resolve issues with infrastructure.

· Identifies, solutions and resolves issues associated with infrastructure.

· Investigates and resolves performance issues and system optimization.

· Keeps project leadership and end users advised of progress.

· Manage and maintain inventory and spares and distribution as needed from depot.

· Provide coordination and escort for physical access at the site as required for 3rd party maintenance vendors

· Provide Incident resolution or other required support action that cannot be accomplish without onsite support

· Ready to work in shifts

Additional Job Details: 1 - Critical Incident Management (P2 - Intermediate) | 2 - IT Infrastructure Operations (P2 - Intermediate) | 3 - Server Operating Systems (P2 - Intermediate)

Job Type: Contract

Pay: Up to $28.00 per hour

Schedule:

• 8 hour shift

Application Question(s):

• Job location is 80 Park Pl, Newark, NJ 07102. We are looking for someone who is local to the client location. The role requires people to work in shifts. We need 24/7 coverage so there will be 3 shifts. Please confirm your location with zip code.

Experience:

• Network Troubleshooting: 1 year (Preferred)
• Network Operations & Service Management: 1 year (Preferred)

Work Location: In person