Address
Form of work
Salary```Overview:```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
```Duties:```
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries and resolve any issues or complaints promptly
- Operate phone systems to answer incoming calls and transfer to appropriate departments
- Assist with reservations and booking arrangements
- Process payments and maintain accurate records
- Maintain cleanliness and organization at the front desk area
```Experience:```
- Previous experience in hotel management or hospitality management preferred
- Familiarity with phone systems and guest services software is a plus
- Excellent communication skills, both verbal and written
- Multilingual abilities are highly desirable
- Knowledge of night audit procedures is an advantage
- Strong guest relations skills with the ability to provide exceptional customer service
- Professional phone etiquette and strong attention to detail
- Ability to handle stressful situations calmly and effectively
Join our team as a Front Desk Agent and enjoy competitive pay, opportunities for career growth, and a supportive work environment. Apply today to start your journey in the hospitality industry.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
Work setting:
- In-person
Work Location: In person
