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SalaryCome Join Our Team as we get into our busy season! Part Time. Shifts would be 8 hours 11pm-7am and 3-11pm shifts. Approximately 16-24 hours per week could lead to full time. There is room to grow into Full time if desired. Candidate would learn all shifts during training period. Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. Processes the paperwork throughout the night. Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. This position is also responsible for washing/drying folding laundry. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies. Properly compiles, completes, and distributes reports to all management and relevant staff. Reports any maintenance, security, or safety issues to the appropriate staff.
Job Type: Part-time
Pay: $16.75 - $17.50 per hour
Expected hours: 16 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Morning shift
- Rotating weekends
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
