We’re looking for an ambitious, hardworking Night Auditor who loves to crunch numbers in between responding to guests’ needs. The ideal applicant should can work autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.
Night Auditor responsibilities:
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay.
Audit and balance reports from the day shifts.
Schedule guest wake-up calls and reservations for the following day.
Respond to guest inquiries, concerns and complaints as needed.
Answer phones and place reservations.
Prepare guest bills for next-day checkouts and process reservation cards.
The Auditor will need to communicate with the security team to ensure the safety of our guests.
Night Auditor skills
High school diploma/GED required
2+ years’ experience in customer service or hospitality
Excellent communication and math skills
Ability to learn computer functions and other on-the-job skills
Exceptional customer service skills
Awesome Benefits Package
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Overnight shift
Work setting:
- In-person
Experience:
- Hotel Night Audit: 1 year (Preferred)
Work Location: In person