Night Auditor

Join Us in Shaping the Future of Hospitality!

At Orlando Palms Hotel, we're embarking on an exciting journey of transformation! By the end of the year, our hotel will undergo a complete renovation, bringing forth a fresh and innovative concept that redefines the standards of hospitality. We are seeking passionate and dynamic individuals to be part of our team, contributing to the creation of an unparalleled guest experience.

Job Description:

Are you a night owl with a passion for the hospitality industry? Are you meticulous, detail-oriented, and thrive in a fast-paced environment? Kompose Hotels is seeking a dedicated and enthusiastic individual to join our team as a Night Auditor at our Sarasota location. No prior experience as a Night Auditor? No problem! We are willing to train the right candidate who demonstrates a willingness to learn and grow in the role.

Responsibilities:

• Assist guests with inquiries, requests, and concerns, providing exceptional customer service and ensuring guest satisfaction.
• Conduct night audit procedures, including reconciling daily transactions and generating reports for management.
• Process guest check-ins and check-outs promptly and efficiently, ensuring a warm and welcoming experience.
• Collaborate with other departments, such as housekeeping and maintenance, to address guest needs and ensure seamless operations during the night shift.
• Handle guest inquiries, requests, and complaints with professionalism and tact.
• Monitor the property and respond to any security or safety issues that may arise.
• Maintain cleanliness and organization of the front desk area.
• Demonstrate a genuine passion for providing outstanding service and creating memorable experiences for our guests.

Qualifications:

• While previous experience as a Night Auditor or in a similar role within the hospitality industry is preferred, we are open to training candidates who possess a strong willingness to learn and grow in the position.
• Proficient in operating computer systems and familiarity with hotel property management systems.
• Excellent customer service and interpersonal skills, with the ability to interact effectively with guests.
• Ability to work independently with minimal supervision and make sound decisions.
• Strong problem-solving skills and the ability to handle difficult situations with composure.
• Availability to work overnight shifts, including weekends and holidays.

Job Competencies and Expectations:

• Attention to detail: Achieve thoroughness and accuracy when accomplishing a task.
• Commitment to Task: Strong feeling of responsibility toward the task, goals and vision. Achieving tasks until they are fully completed.
• Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's effort.
• Guest oriented and service-minded: focusing on an improved customer experience at all time.

Comprehensive Employee Benefits Package:

At Kompose Hotel, we believe in fostering a supportive and inclusive work environment that values the well-being of our team members. As part of our commitment to our employees, we are pleased to announce that from January 2024, we offer a comprehensive health, vision, and dental care benefits package at no cost to our dedicated staff.

If you have a passion for hospitality, excellent customer service skills, and enjoy working in a fast-paced environment, we would love to hear from you. Apply today to join our team as a Night Auditor!

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Orlando, FL 32809: Relocate before starting work (Required)

Work Location: In person