The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self.
We're currently searching for a warm, welcoming, and articulate On-Call Night Auditor (Overnight Front Desk/PBX Agent) to ensure smooth operation of the overnight shift (11pm-7am) and that every guest's experience at 1 HOTEL HANALEI BAY is relaxing and effortless. If you are a night owl and love meeting new people, being of service, and helping to grow a great brand, we'd love to chat.
QualificationsAbout you...- Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
- Ability to speak a secondary language is a plus.
- Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
- Is flexible and willing to meet the demands of a 24-hour operation.
About us...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Retirement Planning 401(k)
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
Employment Type: PART_TIME