Responsibilities:
- Perform night audit duties, including reviewing and reconciling daily transactions
- Ensure accuracy of guest accounts and resolve any discrepancies
- Handle guest check-ins and check-outs during the night shift
- Provide exceptional customer service to guests, addressing their inquiries and concerns
- Assist with front desk duties, such as answering phone calls and making reservations
- Maintain a clean and organized front desk area
- Follow hotel policies and procedures to ensure the safety and security of guests
Experience:
- Previous experience in a similar role preferred
- Knowledge of hotel operations and procedures
- Strong phone etiquette and communication skills
- Excellent hospitality and customer service skills
- Familiarity with hotel management systems (e.g., property management software)
- Ability to handle guest relations effectively, even in challenging situations
Opera Experience is a plus!!!!
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. Your attention to detail, strong communication skills, and ability to provide exceptional customer service will contribute to creating a positive experience for our guests. Join our team and be part of a dynamic hospitality environment.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Schedule:
- 8 hour shift
Work setting:
- In-person
People with a criminal record are encouraged to apply
Ability to Relocate:
- Flowood, MS 39232: Relocate before starting work (Required)
Work Location: In person