Night Auditor

### Job Summary:

We are seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will be responsible for ensuring the accuracy of financial transactions and providing exceptional customer service to our guests during the overnight shift. The ideal candidate will have previous experience in hospitality and possess strong organizational and communication skills.

### Responsibilities:

- Perform nightly audits of financial transactions, ensuring accuracy and completeness
- Verify the accuracy of guest accounts by reconciling charges and payments
- Prepare daily reports summarizing financial activity
- Respond to guest inquiries and resolve any issues or complaints in a professional and timely manner
- Assist with the check-in and check-out process for guests as needed
- Maintain a clean and organized front desk area
- Provide exceptional customer service, anticipating guest needs and exceeding expectations
- Assist with other front desk duties as assigned

### Qualifications:

- Previous experience in hospitality, preferably in a front desk or night audit role
- Strong attention to detail and ability to work with numbers accurately
- Excellent communication skills, both verbal and written
- Proficient in using hotel management software and phone systems
- Multilingual skills are a plus
- Ability to handle difficult situations with professionalism and empathy
- Strong problem-solving skills and ability to think quickly on your feet
- Ability to work independently with minimal supervision

If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests.

Please note that this is a night shift position, typically working from 11:00 PM to 7:00 AM.

Job Types: Full-time, Part-time

Pay: $17.18 - $20.69 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Night shift
• Weekends as needed

Ability to Relocate:

• Woodbridge, VA 22192: Relocate before starting work (Required)

Work Location: In person