Night Auditor

At Holiday Inn, we know a lot goes into planning a holiday. So we bring it all together.

Scampering feet in a kids’ club, raised feet in a lounge. Diving into a refreshing pool, dining on some tasty eats. Exploring our surroundings, discovering our activities.

So let’s talk about you. Ever dreamed of working beside the beach? Can your local knowledge and helpful nature bring experiences and families together? We thought so too – so come join the fun!

What is the job?

Holiday Inn Resort is seeking a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest requests
• Reconcile accounts
• Balance the cash drawer and log receipts
• Help prepare for forecasts and audits

Skills

• Excellent math skills
• Strong customer service & problem-solving skills
• The ability to multitask
• Strong written and verbal communication skills
• Availability to work overnight

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels

·True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
·True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

What we offer:

• Florida Blue Health Insurance
• Metlife Dental & Vision
• Short-term and long-term disability
• Life insurance
• Sick days
• Vacations
• World wide hotel discounts

APPLY TODAY Human Resources, Holiday Inn Resort,11127 Front Beach Rd. Panama City Beach, FL 32407EOE/ Drug-free Workplace

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Overnight shift

Work setting:

• In-person
• Resort

Ability to Relocate:

• Panama City Beach, FL 32407: Relocate before starting work (Required)

Work Location: In person