New Business Specialist

Description:

Job responsibilities:

• Ability to work with large data sets and run simple formula (VLOOKUP and logic functions are a plus)

• Perform quality assurance and testing to ensure accuracy of setup and ability to process New Business

• Retrieve data files from various enrollment platforms and secure server transmissions; validate format and completeness of information received based upon product requirements, and prepare to load into administrative system

• Review state and product compliance requirements, ensure appropriate approvals have been received

• Provide support to field sales, brokers, and employer groups to resolve issues, collect missing information, and ensure accuracy of information received

• Investigate errors that occur on assigned employer groups, research issue and follow through to resolution partnering with internal stakeholders

• Escalate errors and risks as appropriate to bring to resolution and management intervention

• Meet or exceed department established production and quality goals, ensuring service levels are met

• Provide superior customer support to internal and external customers

Skills:

HS Diploma or GED

2-4 years of Data entry

Microsoft Excel

Administrative support

XML file knowledge strongly preferred

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.