Network Technologies - Network Administrator Ii-Servicenow Development- 3023-1

The right candidate should have an understanding of ServiceNow functionality and have the ability to .  The ServiceNow Platform Developer will work closely with Service Operations/Delivery teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support. 

•       2-3 years working as ServiceNow developer
•       Demonstrated project work of advanced ServiceNow development
•       Proficient in JavaScript, and HTML/CSS Certified ServiceNow Admin
•       ServiceNow Scripting training completed
•       Strong verbal and written communication skills
•       Experience driving complex product development initiatives from concept through release
•       Workflow administration, Reporting, Form/UI configurations, Notifications, Data Imports, Custom Scripting. ·
•       Extensive hands on various scripting API’s present in ServiceNow platform 
•       ITIL Foundation certified·

•       Develop and customize ServiceNow – from collecting requirements, writing implementation plans, to coding and execution of those plans in order develop custom business applications and business workflow. 
•       Administer Scrum/SDLC module in ServiceNow explicitly for the development of ServiceNow.
•       Transform functional requirements into detailed technical designs that represent actionable development tasks
•       Ensure that technical designs meet functional design requirements as well as maintain the integrity and sustainability of the application
•       Define and meet standards for implementations in ServiceNow to ensure consistency and supportability of customizations.
•       Develop test cases for functional and regression testing.
•       Perform integrations and process automation using ServiceNow Orchestration.
•       Create and maintain API and data integration processes between ServiceNow and other services.
•       Generate operational reports and KPI analysis as needed
•       Recognize and report issues before they adversely impact the project schedule.
•       Respond to Service Requests and provide incident resolution.
•       Create process documentation for team and provides internal training to ServiceNow admins and developers.
•       Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects
•       ServiceNow CMDB and Applications Design, Implementation & Delivery
•       ServiceNow Mobile Agent Client Development