Network Technician - Tsu Viper West

*This is a REPOST. Previous applicants are still under consideration and do not need to reapply.*
The Network Technician is an integral position within the State Highway Patrol - Technical Services Unit (TSU) and is responsible for maintaining network design, health, management, connectivity and services for the VIPER radio communications network. This network is a mission critical public safety asset that requires 24/7 availability and reliability. The assigned work location is Rowan County, NC.
Job duties/responsibilities include but are not limited to, the following:

• Configuring hardware and software, programming switches, routers, radios, multiplexers, demultiplexers and GPS receivers.
• Installing, repairing, advanced troubleshooting and maintaining of network communication systems. This includes, but is not limited to installing power surge protection, electrical wiring, backup generator and UPS equipment, evaluating safety concerns, FAA tower lighting systems, evaluating antenna performance and signal loss.
• Demonstrating knowledge of microwave data circuits, microwave RF links, microwave path loss, UHF and VHF propagation characteristics, transmission lines, complex antenna systems, standalone VHF and UHF repeaters, multiplexers, demultiplexers, switches and routers that provide mission critical network connections, trunked and conventional two-way radio base stations. Network communication systems include all computing and communication devices, multi-vendor equipment and communications software.
• Assessing communication network system and software needs, evaluating equipment for compatibility with existing network resources, assisting with network design, and resolving network and communications operation problems.
• Consulting with and resolving communication issues that arise with other agencies on the VIPER system.
• Analyzing software and hardware options to assure functionality, reliability, compatibility and manufacturer credibility for the VIPER network.
• Serving as a trainer for all new Network Technician hires through the six-month training process which involves hands-on training of all VIPER hardware and software. After the six-month training process, the employee will serve as a mentor for the trainee.
• Providing leadership through supervision of work tasks during field installations.
• Providing advance, second level troubleshooting support for all network issues.

This is a full-time position (40 hours per week) with State Benefits. This position works a rotating shift schedule and may be required to work weekends and nights.
Note to Current State Employees:
The salary grade for this position is DT03. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
About the State Highway Patrol - Technical Services Unit (TSU) - VIPER:
The mission of the North Carolina State Highway Patrol (NCSHP) is to safeguard and preserve the lives and property of the people in North Carolina. The VIPER network carries data and voice communications across the state for the operational needs of many county and local government public safety entities as well as the following agencies: State Highway Patrol (SHP), Alcohol Law Enforcement (ALE), Immigration and Customs Enforcement (ICE), Emergency Management (EM), State Bureau of Investigation (SBI) and Federal Bureau of Investigation (FBI), in addition to county law enforcement, fire and emergency medical services. The VIPER network has over 150,000 end users dependent on it for public safety radio communications. Based on end users, it is the largest trunked radio system in the world. The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information:Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (Note: These links were created for applicants of Dept. of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Experience with/working knowledge of configuring hardware.
• Experience with/working knowledge of configuring software.
• Experience with/working knowledge of programming switches.
• Experience with/working knowledge of programming routers.

MANAGEMENT PREFERENCES:

• Experience with/working knowledge of programming radios.
• Experience with/working knowledge of radio communications and microwave network communications systems.
• Experience with/working knowledge of radio and/or microwave network repair.
• Experience with/working knowledge of radio and/or microwave network. troubleshooting.
• Experience with/working knowledge of radio and/or microwave network maintenance.

NOTE: Recommended applicants must undergo and successfully pass a Criminal Background Investigation including a Drug Screening Test.
NOTE: Recommended applicants must currently possess a valid North Carolina Driver's License or be able to obtain it once hired.
NOTE: Recommended applicants must reside in Alexander, Cabarrus, Catawba, Davidson, Davie, Gaston, Iredell, Lincoln, Mecklenburg, Montgomery, Randolph, Rowan, Stanly, or Yadkin County OR within 45 minutes of the Rowan County line.Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High School or General Educational Development (GED) diploma and one year of IT experience; or an equivalent combination of education and experience.The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification
• The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements in the Division of Juvenile Justice & Delinquency Prevention: PREA Hiring and Promotion Prohibitions
• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back"). This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. For questions about this posting other than your application status, please contact MG Orman, SHP Employment Specialist at martha.orman@ncshp.gov or 984.349.6009.Employment Type: Permanent Full-Time