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Form of workJob Description
Sr. Engineer, IT Infrastructure Level 4
Job Information
Note for dual leveled jobs only: Factors that determine level include 1) Level of education and/or equivalent, relevant experience, 2) Proficiency, 3) Ability to work independently and/or amount of direction needed, 4) Scope and complexity of work, 5) Level of authority and latitude in making decisions
Section 1 Overview
*** is a commercial airline providing passenger and cargo transportation throughout North America, Central America, South America, the Caribbean, Europe, and Asia. The following describes the essential job functions, job qualifications, traditional physical demands and other requirements of the job. While not an exhaustive description, it is intended to accurately reflect the current job. Management will modify the job or require other tasks be performed whenever it deems it appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Management will consider providing reasonable accommodations as necessary to comply with the Americans with Disabilities Act or other applicable federal, state or local laws. Reasonable accommodations that facilitate successful performance of all essential job functions will not impact an individual s paygrade or level.
Department Overview:
This job is a member of the Information Technology Team, within the Information Technology Division.
Section 2 - General Job Description
" The Sr. Network Engineer will be part of Global Network Delivery Team and is responsible for building and managing datacenter and cloud network technologies. The engineer will be responsible for designing, implementing complex network routing solutions throughout American s Global network.
" Write/engineer network device configuration scripts with associated change documentation to meet project goals and deadlines.
" Implement network changes during appropriate change windows (after hours)
" Review and provide feedback on change documentation/engineering of other engineers.
" Establish processes to test applications and devices before planned network deployment to quantify their performance and recommend steps to ensure they are optimized.
" Serve as second-tier support for network operations team when needed.
" Participate in on-call support escalation rotation
" Create detailed network designs that meet the customer requirements (including physical and logical) of complex network systems to meet the functional objectives of the business.
" Serve as a technical resource providing guidance and advice to associates on data, voice, and mobile network capabilities for utilizing the full capability of technology in designing effective solutions.
Section 3 - Job Qualifications
Minimum Qualifications - Education & Prior Job Experience
" Bachelor s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
" 5+ years of experience in a Network environment working with route switch, firewalls, VPN, IDS/IPS
" 2+ years of experience in Microsoft Azure or AWS/Oracle/IBM networking technologies.
" Senior Level experience with Data Center infrastructure solutions: VPN, Cisco (Route and Switch), Palo Alto firewalls.
" Expert knowledge on Cisco routers, Cisco L2/L3 switches, load balancing, QOS, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, OSPF).
" Design, implement, and maintain cloud network infrastructure on Microsoft Azure/AWS/Oracle/IBM.
" Manage and monitor the cloud network infrastructure to ensure high availability, performance, and security.
" Collaborate with development and DevOps teams to ensure the network infrastructure supports the deployment and operation of cloud-based applications and services.
" Configure and manage Azure networking components such as Virtual Network, Load Balancer, ExpressRoute, VPN Gateway, and NSG.
" Have a comprehensive knowledge on routing protocol BGP (community strings, route maps, route filters. attributes).
" Strong experience in building site to site VPN tunnels for both Cisco and Palo Alto s platform.
" Experience in native cloud security technologies including Microsoft Azure, AWS etc.
" Campus LAN and WLAN solutions, also implemented on Cisco products, network segmentation and access control in remote offices and campus locations.
" CCNP Security, DC, Routing, Switching, CCIE, PCNSE (Palo Alto) VMWare Certified Professional Standard is desired.
" Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect Expert is desired.
Preferred Qualifications Education & Prior Job Experience
" Master s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
" 3+ years of experience in delivering Software Defined Infrastructure, leveraging automation, orchestration, scripting technologies. Python or Java experience is preferred.
" Airline Industry experience or large enterprise with multiple data centers and remote locations
" Design Ansible networking playbooks (and/or via Python scripts, REST API) for, Palo Alto, Cisco IOS/IOS-XE/NX-OS
" Strong experience with Active Directory & DNS
" Virtualization in the network, security and overall infrastructure space.
" Knowledge of what it takes to deploy and execute software defined infrastructure; firewall technologies, intrusion detection/prevention, micro-segmentation, and software defined network, software defined WAN, etc...
" Experience working with Agile project management methodologies and tools.
Language & Communication Skills
" Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with IT counterparts, business partners, and external groups
" Deep understanding of the interdependent relationship between information security, database, middleware, network infrastructure and application services.
" Demonstrated experience functioning and succeeding in a bi-modal IT organization
" Experience presenting key, strategic technical details to Senior Leadership
" Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
" Proven ability to handle multiple projects/work streams and demands efficiently.
" Ability to thrive in a sense-of-urgency environment and leverage best practices.
" Ability to think strategically and use sound judgment and initiative in making decisions.
" Ability to embrace ambiguity and seek clarity
" Ability to effectively explain technical concepts and adjust messaging based on the audience
" Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
" Ability to work well within a team environment, as well as independently
Job Information
Note for dual leveled jobs only: Factors that determine level include 1) Level of education and/or equivalent, relevant experience, 2) Proficiency, 3) Ability to work independently and/or amount of direction needed, 4) Scope and complexity of work, 5) Level of authority and latitude in making decisions
Section 1 Overview
*** is a commercial airline providing passenger and cargo transportation throughout North America, Central America, South America, the Caribbean, Europe, and Asia. The following describes the essential job functions, job qualifications, traditional physical demands and other requirements of the job. While not an exhaustive description, it is intended to accurately reflect the current job. Management will modify the job or require other tasks be performed whenever it deems it appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Management will consider providing reasonable accommodations as necessary to comply with the Americans with Disabilities Act or other applicable federal, state or local laws. Reasonable accommodations that facilitate successful performance of all essential job functions will not impact an individual s paygrade or level.
Department Overview:
This job is a member of the Information Technology Team, within the Information Technology Division.
Section 2 - General Job Description
" The Sr. Network Engineer will be part of Global Network Delivery Team and is responsible for building and managing datacenter and cloud network technologies. The engineer will be responsible for designing, implementing complex network routing solutions throughout American s Global network.
" Write/engineer network device configuration scripts with associated change documentation to meet project goals and deadlines.
" Implement network changes during appropriate change windows (after hours)
" Review and provide feedback on change documentation/engineering of other engineers.
" Establish processes to test applications and devices before planned network deployment to quantify their performance and recommend steps to ensure they are optimized.
" Serve as second-tier support for network operations team when needed.
" Participate in on-call support escalation rotation
" Create detailed network designs that meet the customer requirements (including physical and logical) of complex network systems to meet the functional objectives of the business.
" Serve as a technical resource providing guidance and advice to associates on data, voice, and mobile network capabilities for utilizing the full capability of technology in designing effective solutions.
Section 3 - Job Qualifications
Minimum Qualifications - Education & Prior Job Experience
" Bachelor s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
" 5+ years of experience in a Network environment working with route switch, firewalls, VPN, IDS/IPS
" 2+ years of experience in Microsoft Azure or AWS/Oracle/IBM networking technologies.
" Senior Level experience with Data Center infrastructure solutions: VPN, Cisco (Route and Switch), Palo Alto firewalls.
" Expert knowledge on Cisco routers, Cisco L2/L3 switches, load balancing, QOS, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, OSPF).
" Design, implement, and maintain cloud network infrastructure on Microsoft Azure/AWS/Oracle/IBM.
" Manage and monitor the cloud network infrastructure to ensure high availability, performance, and security.
" Collaborate with development and DevOps teams to ensure the network infrastructure supports the deployment and operation of cloud-based applications and services.
" Configure and manage Azure networking components such as Virtual Network, Load Balancer, ExpressRoute, VPN Gateway, and NSG.
" Have a comprehensive knowledge on routing protocol BGP (community strings, route maps, route filters. attributes).
" Strong experience in building site to site VPN tunnels for both Cisco and Palo Alto s platform.
" Experience in native cloud security technologies including Microsoft Azure, AWS etc.
" Campus LAN and WLAN solutions, also implemented on Cisco products, network segmentation and access control in remote offices and campus locations.
" CCNP Security, DC, Routing, Switching, CCIE, PCNSE (Palo Alto) VMWare Certified Professional Standard is desired.
" Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect Expert is desired.
Preferred Qualifications Education & Prior Job Experience
" Master s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
" 3+ years of experience in delivering Software Defined Infrastructure, leveraging automation, orchestration, scripting technologies. Python or Java experience is preferred.
" Airline Industry experience or large enterprise with multiple data centers and remote locations
" Design Ansible networking playbooks (and/or via Python scripts, REST API) for, Palo Alto, Cisco IOS/IOS-XE/NX-OS
" Strong experience with Active Directory & DNS
" Virtualization in the network, security and overall infrastructure space.
" Knowledge of what it takes to deploy and execute software defined infrastructure; firewall technologies, intrusion detection/prevention, micro-segmentation, and software defined network, software defined WAN, etc...
" Experience working with Agile project management methodologies and tools.
Language & Communication Skills
" Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with IT counterparts, business partners, and external groups
" Deep understanding of the interdependent relationship between information security, database, middleware, network infrastructure and application services.
" Demonstrated experience functioning and succeeding in a bi-modal IT organization
" Experience presenting key, strategic technical details to Senior Leadership
" Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
" Proven ability to handle multiple projects/work streams and demands efficiently.
" Ability to thrive in a sense-of-urgency environment and leverage best practices.
" Ability to think strategically and use sound judgment and initiative in making decisions.
" Ability to embrace ambiguity and seek clarity
" Ability to effectively explain technical concepts and adjust messaging based on the audience
" Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
" Ability to work well within a team environment, as well as independently
