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Form of workGranite Background & History
Granite is one of the premier communications services' providers to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,300 employees and is headquartered in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
o Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 14 consecutive years
o Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost
o Granite's philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few
o We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
o Granite was named to Forbes List of America's Best Employers 2022
o Granite was recently named One of Forbes Best Employers for Diversity
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
Granite is a leading provider of a wide array of managed security and networking platforms. The Security Engineering group is a dynamic, fast paced environment dealing with a comprehensive array of products and services, including Fortinet SD-WAN, Palo Alto, and Cisco.
The position includes customer solution development and deployment support, new product research, design, and implementation, tier 3 technical escalation and management support, as well as facilitating automation and integration initiatives to streamline deployments at scale.
Duties and Responsibilities:
Required Qualifications:
Preferred Qualifications:
Granite is one of the premier communications services' providers to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,300 employees and is headquartered in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
o Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 14 consecutive years
o Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost
o Granite's philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few
o We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
o Granite was named to Forbes List of America's Best Employers 2022
o Granite was recently named One of Forbes Best Employers for Diversity
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
Granite is a leading provider of a wide array of managed security and networking platforms. The Security Engineering group is a dynamic, fast paced environment dealing with a comprehensive array of products and services, including Fortinet SD-WAN, Palo Alto, and Cisco.
The position includes customer solution development and deployment support, new product research, design, and implementation, tier 3 technical escalation and management support, as well as facilitating automation and integration initiatives to streamline deployments at scale.
Duties and Responsibilities:
- Develop and promote subject matter expertise and platform proficiency
- Facilitate customer solution design and deployment based on customer and business needs
- Develop and implement hardware and virtual device configurations
- Support tier 3 escalation and technical troubleshooting
- Network maintenance and patching/update support
- Collaborate with business units to identify and improve operational processes and workflows
Required Qualifications:
- Self-starter, goal-oriented, ability to work independently without micromanagement
- Experience with Network Security products and concepts, primarily the Fortinet product suite
- Hands-on experience with network and security appliance configuration and troubleshooting
- Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
- Experience in customer facing technical support roles
Preferred Qualifications:
- CCNA/CCNP certification
- Fortinet NSE 4 certification or equivalent
- Bachelor's Degree in Computer Science, Network Design, Network Security or related field
- Experience with coding and automation platforms such as Python, Javascript or similar
