Address
Form of workUnder the general direction of the Information Technology Manager II (IT Mgr II) of the Enterprise Network Branch (ENB), the Information Technology Manager I (IT Mgr I) is responsible for the management of the Network Management Engineering (NME) staff ensuring the California Department of Technology (CDT) internal and external customers receives the benefits of the services provided by the NME. Specifically, this includes: providing and maintaining the tools necessary to enable the delivery of highly available and reliable network services, the administration and operations of Domain Name System (DNS) services, the capture and reporting of network utilization and performance data, and the automated detection of performance issues or outages and generation of incidents to the Service Desk via Service Now.
You will find additional information about the job in the Duty Statement .
Working Conditions
- Must pass a fingerprint background criminal record check completed by the Department of Justice and the Federal Bureau of Investigation.
- Will be required to carry a mobile cell phone.
- May be required to work outside of normal work schedule.
- Occasional travel may be required to perform assigned duties, attend training, and attend customer meetings.
- Consistent, predicable attendance is required.
- The incumbent must be able to work effectively in a high paced and occasionally stressful environment, in which competing priorities often must be resolved.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY MANAGER I
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-406795
Position #(s):
695-380-1405-160
Working Title:
Network Management Engineering (NME) Manager
Classification:
INFORMATION TECHNOLOGY MANAGER I $8,591.00 - $11,512.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 AM - 5:00 PM, Day
Work Week:
Monday - Friday
Department Information
The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.
As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.
Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/12/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Technology
Attn: HR Chris Medina RPA 23-160/ JC#406795
Selection Services Unit
P.O. Box 1810
Rancho Cordova , CA 95741
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Technology
Human Resources
10860 Gold Center Drive
Rancho Cordova , CA 95670
HR Chris Medina RPA 23-160/ JC#406795
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Strong supervisory and management skills to perform effectively in a complex environment with multiple competing priorities and demands.
- Strong team leadership, staff development, interpersonal, problem solving and negotiation skills.
- Experience with Network Management tools, technologies, and DNS.
- Ability to analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions.
- Ability to communicate and work productively with technical staff, vendors, OTech management and OTech customers in a professional consulting role.
- Knowledge of principles and techniques of effective personnel management and supervision.
- Ability to effectively use project management techniques and methodologies.
- Ability to work under pressure and ensure timely incident resolution and completion of projects.
- Must possess effective oral and written communication skills.
- Knowledge of current information technologies and trends.
- Knowledge of Information Technology Infrastructure Library (ITIL).
- Knowledge of state policies and procedures governing procurement and the use of technology.
Benefits Benefit information can be found on the CalHR website and the CalPERS website .
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
Human Resources Contact:
Christopher Medina
(916) 898-0351
christopher.medina@state.ca.gov
Hiring Unit Contact:
Cintia Lopez
(916) 319-9223
cintia.lopez@state.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Thomas Willis
(916) 898-0119
Thomas.Willis@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
The Fine Print
When applying for a Job Opening, you must be sure to submit one state application per RPA #. You must indicate the RPA # you are applying for on your application, as well as your eligibility in the Explanations box ; otherwise, your application may not be processed.
If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process .
- Training and Development Assignment may be considered.
- Additional positions may be filled from this recruitment.
Additional Application Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 12/2021. Applicants who fail to submit the most current version of the STD. 678 may be disqualified. Employment Application STD. 678
Note : Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.
Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed state application (STD.678). For exam use only.
Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
