Company

LatitudeSee more

addressAddressWashington, DC
type Form of workFull Time
salary Salary$170k-195k (estimate)
CategoryInformation Technology

Job description


Latitude is Hiring a Remote Network Engineer (Partially Remote)

This position allows for 2-3 days per week remote / work from home.

Salary: $170,000 - 195,000/year

This position requires DHS suitability.

Responsibilities include:

  • Manage, troubleshoot, and maintain network devices.
  • Work with and manage Cisco routers, switches, wireless access points, firewalls (ASA and Palo Alto), Bluecoat proxies, VPN, and Zscaler.
  • Proactively monitor and measure systems performance to detect trends and catch problems before users are impacted.
  • Respond to systems alerts, triage, troubleshoot, and resolve incidents.
  • Work closely with other support teams to ensure incident events are handled in a timely manner.
  • Handle incoming technical escalations from Service Desk, Network Operations Security Center, Tier II, and other support teams.
  • Join troubleshooting bridge calls for major incidents.
  • Perform patching, updates, upgrades, refreshes, and other maintenance activities.
  • Communicate directly with end-users as necessary, to resolve issues and complete requests.
  • Assist with postmortem related activities and support various efforts related to operational improvements.
  • Based on recommendations from management, implement new and improved processes, change processes, perform new tasks, create reports, and address ad-hoc requests.
  • Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices.
  • Follow all Customer network security processes and procedures, ensures compliance with all Government policies.
  • Represent customer requirements in technical exchanges with other government agencies.
  • Perform site surveys to new installations and technology refresh.
  • Develop and maintain network architecture diagrams.
  • Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids.
  • Conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools.
  • Perform additional duties as assigned.

Required Qualifications:

  • Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred
  • B.S. 9 years of applicable experience
  • Cisco Certified Network Professional (CCNP) certification
  • Expert experience (including troubleshooting) with Cisco switches, routers, firewalls, VPNS, and wireless access points
  • Advanced experience with Network analysis tools
  • Advanced experience with supporting IP services (IPv4, VPN, IPv6, Multicast, QOS, SDN, SNMP, VOIP, VTC, etc.)
  • Strong experience with OSPF, BGP, MPLS, RSVP/LDP L2/3VPNs, VRFs, IKE/IPSec, GRE tunnels, MTU, Import/Export policies
  • ITIL Foundation certification (not required to start but expected to attain in first six months)
  • Experience using Service Now service management software (or similar tool) to document incidents and service requests

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$170k-195k (estimate)

POST DATE

01/18/2024

EXPIRATION DATE

04/15/2024

Refer code: 7858662. Latitude - The previous day - 2024-01-18 16:48

Latitude

Washington, DC
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