Job Description
JOB SUMMARY:
- The Technical Analyst will be responsible for the daily support of service delivery within the global infrastructure environment.
- In addition, this role will serve as a project and technical resource to approved application and infrastructure projects.
- It is expected that this role will act independently, resolve problems and fulfill work assignments with little to no supervision.
Within the technical analyst roles, team members will support a wide variety of departments and disciples which will include:
- Data Base Administration (DBA)
- Server
- Data Network
- Voice Network
- Storage
- Application Platforms
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- These duties are not meant to be all-inclusive and other duties may be assigned.
- Support low to medium complexity maintenance, Run-the-Business (RTB) support, and respond to incident service requests of the assigned global infrastructure area.
- Serve as a project resource on application and infrastructure project efforts representing infrastructure functional capabilities.
- Responsible for gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
- Provide knowledge sharing in the form of efforts such as writing knowledge articles, relationship development with other Information Technology (IT) staff, and job shadowing.
- Develop and increase technical knowledge and capabilities through training, investing time to understand technical/organizational direction and cross training.
- Responsible for maintaining systems required to support IT applications for designated Technical Analyst specialty (AIX, SQL, Voice, etc.).
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in computer science, Information Systems, or equivalent.
- Three (3) or more years of experience in Information Technology, or in a related area.
PREFERRED QUALIFICATIONS:
- Relevant industry related certifications.
- Information Technology experience within the manufacturing industry.
- Ability to effectively communicate.
- Ability to work in a team environment.
- Strong organizational skills with exceptional follow through and attention to detail.
- Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
- Ability to work in a fast-paced environment where requirements are constantly changing.
- Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
Database Administration:
- Oracle Role: Experience in Oracle database and Oracle RMAN; Experience within operating systems (Linus (RHEL, SUSE, OEL), AIX, or Solaris; Oracle Certified Professional.
- SQL Role: Knowledge and experience within database build, database architecture, database backup and recovery; Knowledge with SSIS, SSRS, and SSAS; Experience in SQL 2016, 2014 and/or 2012; Experience in Widows 2012, 2008, and/or 2003; Microsoft Certified Solutions Associate (MCSA)
Server:
- AIX: IBM AIX Certification
- Linux: RedHat Certification
- Windows: Familiar with VMware and server virtualization technology; Microsoft Certification, VMware Certification.
- Data Network: Network A+ Certification, Cisco CCNA Certification
- Voice Network: Cisco CCNA Certification, ITIL Foundation Certification
- Storage: Experience with operating systems such as Linux RedHat, Oracle Enterprise Linux, and Windows Server 2008 and 2012; Experience with enterprise storage concepts (EMC VAX, VNX); Experience with backup and recovery concepts (EMC Avamar and Data Domain); Experience with Microsoft Active Directory (NTFS, DFS, and file services); Understanding of VMware and vSphere.
Application Platforms:
- Oracle JDE CNC: Experience with JDE CNC Administration, JDE system administration, and JDE security administration; Experience supporting JDE on any the following operations systems, databases and middleware technologies: IBM I, IBM AIX, MS Servers, Linux, DB2i, Oracle DB, Microsoft SQL, IBM WebSphere, and Oracle WebLogic.
- Middleware: Knowledge in configuration and administration on any of the following middleware application server platforms: WebLogic, WebSphere, Tomcat, and Wildfly/JBOSS. Basic knowledge of Windows Server OS and RHEL or other Linux is required.
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible,creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
- Medical and Dental (FastTek pays majority of the medical program)
- Vision
- Personal Time Off (PTO) Program
- Long Term Disability (100% paid)
- Life Insurance (100% paid)
- 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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