Network Administrator

Hoffmaster Group Inc, is an industry leader producing the most complete line of specialty disposable tabletop products for over 75 years. Hoffmaster competes in three distinct business segments - Foodservice, Consumer, and E-Commerce. Our products can be found in thousands of retailers, restaurants, hotels, and more. As a customer centric company, we strive to deliver innovative solutions to both our customers and the ultimate end users of our products. This Innovation is a key part of what we do here at Hoffmaster, and we continue to drive the industry forward by investing in our employees and state-of-the-art technology..
Primary Purpose
As part of the Corporate IT Administration Team, this individual would be responsible for ensuring the stability, security, and performance of our network infrastructure , primarily in t he design, configuration, and administration duties of wired and wireless local -area (IT and OT) networks , wide- area network s , inter-network devices such as routers and switches , and telecommunications systems . Responsible for leading in t -shoot of LAN, WAN , and WLAN issues , assisting in troubleshooting of IT security systems, and assisting in development of disaster recovery processes a nd business continuity planning .
Essential Job Duties

• Manage and maintain the company's network infrastructure including routers, switches, firewalls, multi- WAN/LAN/WLAN services, cloud connectivity, and other network -related devices and components .
• Evaluate current infrastructure and recommend "best practices" improvements.
• Monitor network performance, identify and resolve issues, and ensure optimal network uptime.
• Implement and maintain security protocols and measures to protect the network from threats and vulnerabilities , including routine preventative network maintenance tasks such as software updates, patches, and backups.
• Assist with update and patch scheduling to ensure all software and hardware components are following best practice versioning.
• Collaborate with Maintenance team and external partners to design and implement appropriate data infrastructure cabling, power delivery, and HVAC/environmental controls to network hardware.
• Create and maintain network documentation including network diagrams, system configurations, and network policies/procedures.
• Keep abreast of industry trends, emerging technologies, and new technological developments and make recommendations regarding network improvements, capability enhancements, and changes to current standards as appropriate .
• Collaborate with the IT t eam to design and implement network solutions to meet the company's evolving needs.
• Collaborate with the IT Support team, Development team, IT Analyst team, and external consultants to identify and address the root causes of technical issues.
• Provide technical support to end-users in diagnosing and resolving network-related issue s .
• Assist in the planning and implementation of disaster recovery and business continuity strategies.
• Document and handle requests using issue tracking system; prioritize and follow up proactively on open issues.

• Analyze, diagnose, prioritize, and solve technical issues , and e scalate issues as necessary .
• Assist with developing controls around determining and granting appropriate system s access .
• Troubleshoot and respond to basic system alerts.
• Troubleshoot, repair, m aintain , install, and perform testing activities on various computer equipment, telephone equipment, peripherals, data communication, computer network systems, and computer software.
• Prioritize workload alongside internal Technical Support Specialists to ensure timely completion of projects that meet departmental goals and objectives , including engagement of external consultants and vendors as required .
• Assist as required for installation, configuration, and maintenance of Hoffmaster's network, server, data storage, and fir ewall systems.
• Develop and maintain standards for hardware and software support and deployment.
• Perform other duties as assigned.

Required Skills/Abilities

• Bachelor's degree in Information Technology , Computer Science, or a related field (or equivalent experience).
• Proven experience as a Network Administrator or a similar role.
• Strong knowledge of networking technologies, protocols, and best practices.
• Hands-on experience with Cisco, Fortinet , or other network hardware and software.
• Proficiency in network security principles and technologies.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Industry certifications such as Cisco CCNA or CCNP, NSE, CompTIA Network+, or equivalent certifications are a plus.
• Familiarity with cloud networking and virtualization technologies is advantageous .

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Hoffmaster Group Inc.
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At Hoffmaster, we believe every person deserves to feel successful. That's why we provide a total rewards package designed to support our employee's success -at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Student loan and Tuition assistance, physical and mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.