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Form of workJob Advertisement: IT Administrator III MR13
Designs and deploys telecommunications systems and services. Operates independently for all sizes of systems. Leads and directs teams for large-scale projects, new implementations, upgrades, etc. Provides support to technical staff. Serves as expert and leader of service area teams. Contact Center support for large volume calling centers. Work is completed with little oversight, overall accuracy and quality is required, and must have the ability to quickly adapt to new technologies.
Duties and Responsibilities
Design, develop, implement and coordinate multiple OIT Telecommunications systems
Collaborate in planning, research, & installation of future systems
Design new installations in Contact Center, Ring Central & Microsoft Teams
Analyze current design and provide solutions to problems
Identify network ports and verification of labeling in existing and new construction
Conduct design meetings with Architects, designers and departments on campus
Provide leadership and guidance to support staff
Qualifications
Education and Skills
Advanced Telecom certifications with an emphasis on design and 7 years experience or a Bachelors degree in Telecommunications or other IT related fields. and 3 years experience.
Required skills:
Advanced level of knowledge with Telecom Systems
Intermediate Knowledge of LAN and WAN networks
Advanced Communication Skills
Advanced analytical and technological skills
Advanced ability to manage priorities and organizational skills
Advanced ability to build relationships with co-workers and users
Expert ability to learn new skills or techniques
Advanced effective communication skills, both oral and written
Advanced ability to take initiative
Advanced teamwork skills
Advanced problem solving skills
Advanced project management skills
Advanced abilities to be thorough and efficient
Preferred Skills
Advanced knowledge of wireless and wired networking technologies
Advanced knowledge of Ring Central UCaaS
Advanced Knowledge of Cloud Based Telephony Systems and administration
Advanced ability to advocate for, and adapt to, change
Job: Information Technology Professional
Primary Location: US-Tennessee-knoxville
Organization: Oit Service Centers
Schedule: Full-time
Job Posting: Mar 25, 2024, 10:34:20 AM
